Troubleshooting

Problem

Cause

Solution

See

page

 

 

 

 

 

 

 

The volume level

The volume level is automatically set to

 

 

decreases without any

70 the next time you turn on the unit to

 

 

operation.

protect the speakers.

 

 

 

 

 

 

Sound is poor (noisy).

A speaker cable may be shorted.

Make sure all cables are connected properly.

8

 

 

 

 

This unit does not

This unit may receive a strong electrical

Set this unit to standby mode, and then

 

operate properly.

shock, such as from a lightening bolt or

disconnect the power cable. Wait for about 30

10

 

excessive static electricity, or drop in

seconds, connect the power cable, and then turn

 

 

 

power supply.

on this unit.

 

 

 

 

 

A digital or high-

The unit may be placed close to digital

Place this unit farther away from such

 

frequency equipment

equipment or high-frequency equipment.

equipment.

produces noises.

 

 

 

The unit settings change automatically.

When “3-1:CONTROL” in the setup menu “3:HDMI SETUP” is set to “ON”, operations of the TV (for example, changing channels, etc.) may change the unit settings, such as the surround mode.

Set “3-1:CONTROL” in the setup menu

 

“3:HDMI SETUP” to “OFF” or set the unit

 

again by using its remote control.

19

The remote control

The unit may be outside the remote

For information on the remote control operation

2

does not operate the

control operation range.

range, refer to “Remote control preparation”.

 

unit.

 

 

 

The remote control sensor of this unit

Change the lighting.

 

 

 

 

may be exposed to direct sunlight or

 

 

lighting.

 

 

 

 

 

 

 

The batteries may be worn out.

Replace the batteries.

2

 

 

 

 

The TV remote control

The position of TV remote signal

Move the TV remote signal receptor to right/left

 

does not work even

receptor is not appropriate.

so as to place its center to the front of TV

6

when the remote signal

 

remote control sensor.

 

receptor is attached to

 

 

 

 

Place the TV remote signal receptor

 

the top of the speaker.

 

6

 

approximately 10 mm away from TV.

 

 

 

 

 

 

 

 

The TV remote signal receptor is facing

Place the TV remote signal receptor after

 

 

an incompatible sensor, such as a sensor

confirming the position of remote control sensor

6

 

for detecting the brightness of the room.

by referring to the manual of your TV.

 

 

 

 

 

HDMI

Problem

Cause

Solution

See

page

 

 

 

“AUTO” set in the

The TV does not support automatically

Adjust the delay time manually (0 to 500 ms).

 

option menu “2.AUDIO

adjusting the audio delay.

 

22

DELAY” does not

 

 

 

 

 

operate.

 

 

 

 

 

 

 

The HDMI control

The number of the connected HDMI

Disconnect some of the HDMI components.

function does not

components is over the limit.

 

 

 

operate properly.

 

 

 

Add the connection of HDMI

Set “3-1:CONTROL” in the “3:HDMI SETUP”

19

 

 

components

to “ON” again.

 

 

 

 

 

 

No picture or sound

The connected HDMI component does

Connect the HDMI component that supports

 

 

not support high-bandwidth digital

HDCP.

 

copyright protection (HDCP).

 

 

 

 

 

 

26 En