ADDITIONAL INFORMATION
Troubleshooting
Refer to the chart below should this unit not function properly.
If the problem you are experiencing is not listed below, or if the instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and contact the nearest authorized Yamaha dealer or service center.
Check the below first.
1The AC power supply cable of this unit, TV and external components (such as BD player) are firmly connected to the AC wall outlet.
2The power supply of this unit, TV and the external components (such as BD player) are turned on.
3All cables are firmly connected to their respective jacks on each component.
Problem | Cause | Solution | See | |
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Power turns on but | The power cable may be connected | Make sure the power cable is plugged into the | ||
immediately shuts off. | improperly. | outlet firmly. | ||
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| A speaker cable may be shorted. | Make sure all speaker cables are connected | ||
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| This unit may have received a strong | Set this unit to standby mode, and then |
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| electrical shock, such as from a | disconnect the power cable. Wait for about 30 | ||
| lightening bolt or excessive static | seconds, connect the power cable, and then turn | ||
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| electricity. | the unit on again. |
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The speakers make no | The volume may be set to minimum | Adjust the volume level. | ||
sound. | level. |
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| The mute function may be activated. | Cancel the mute function. | ||
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| The input source or input setting may be | Select the correct input source or input setting. | ||
| incorrect. |
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| The cables may be connected improperly. | Make sure all cables are connected properly. | ||
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| Set | |||
| “3:HDMI SETUP” is set to “TV”. | SETUP” to “AMP”. | ||
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| When connecting ARC (Audio Return Channel) |
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| “3:HDMI SETUP” is set to “OFF” in | supported TV and this unit using HDMI cable | ||
| setup menu. | only, set | ||
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| SETUP” to “ON”. |
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| Connect coaxial digital input jack and TV’s | ||
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| audio output jack using a digital audio pin cable. | ||
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| The headphone is connected. |
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Sound is too low on | The cables may be connected improperly. | Make sure all cables are connected properly. | ||
one side. |
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Speaker channels | You may be listening to stereo sounds | Press the SURROUND button to play back in | ||
other than the front | without surround mode. | sound mode. | ||
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ones make no sound. |
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“1:SP LEVEL” in the setup menu | Adjust “1:SP LEVEL” in the setup menu |
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| is set to minimum level. |
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| “3CH” in setup menu. |
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The subwoofer makes | The volume of the subwoofer channel | Adjust the volume level of the subwoofer. | ||
no sound. | may be set to minimum level. |
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The source does not contain low- frequency signals.
INFORMATION | ADDITIONAL |
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English