TROUBLESHOOTING

Drive Failures

With a functioning drive, the Attention and Busy LEDs fl ash while the controller is booting (after the system is powered on). If no amber activity LED is fl ashing when the power is turned on, please begin the following troubleshooting procedure.

1.If the drive(s) fails during the initial setup of the RAID, turn off power to the RAID and reboot. Allow the system to come up again and verify that the drives show activity.

2.Ensure the drives are seated securely in the 8X. Remove the failed drive and re-install it to ensure a good connection.

3.Ensure that the power indicators on the front of the 8X are green for the drive(s) that is failing.

4.If the indicator shows a green light, ensure the drive terminations are secure at the rear of the 8X.

5.If Steps 1-4 do not restore activity to the drive, the “Auto Detect Drive Failure” function should be enabled. Follow these steps:

A. Confi gure the global parameters for the spare drive. To do so, select “view and edit Confi guration parameters”, and then “Drive-side Parameters”.

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Doc# 27-0030UM Rev 1.0 Issued 12/04