TROUBLESHOOTING

TROUBLESHOOTING THE STARGATE

No Main Display Image

If there is no image on the main screen, a signal will appear on the screen that states, “No Input, Check Cable”. If the cable from the computer to the display is secure, determine the color of the standby LED and follow the appropriate procedure below.

NOTE: These procedures only apply to the main screen image, not the picture-in-picture screens. See next section for PIP screen troubleshooting guide.

Black

Problem:

If the standby LED is black, there is no power to the unit.

Recovery:

•Ensure the power cable is plugged into the source.

•Connect the power cable to a

AC outlet. Ensure the AC outlet is active.

•Wake up the display by pressing the standby button.

Orange

Problem:

If the standby LED is orange, there is no video signal.

Recovery:

•If Video A or Video B is selected, ensure there is a video signal com- ing into the selected channel.

•Ensure there is a video signal coming from the computer.

Green

Problem:

When the standby LED is green, there is both power and a video signal. If there is no image on the main display, there is a possible hardware failure.

Recovery:

•Ensure the video signal coming from the computer is not a black screen.

•Contact Z Microsystems’ Custom- er Support Department.

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Doc# 27-0027UM Rev 1.0 Issued 10/04