Z Microsystems StarGate 20 Z On-SiteService

APPENDIX

Z On-Site Service

Z Microsystems also provides on site service and consultation to customers who require Z Microsystems’ technical expertise.

Doc# 27-0027UM Rev 1.0 Issued 10/04

Contents

Page FCC INFORMATION SECTION ABOUT MANUAL Safety Precautions PRODUCT DESCRIPTION SHIPMENT CONTENTS Required Tools Preparations HARDWARE INSTALLATION Page Page CABLE CONNECTIONS Panel Options POWER UP DISPLAY PANEL CONTROLS Channels DISPLAY PANEL SETUP ONSCREEN MENUS Main Screen Picture Adjust Main Screen Graphics Mode Main Screen Color Balance Main Screen Information Main Screen Conﬁguration RGB/Video PIP Control Screens FROM THE RGB PIP MENU RGB PIP Geometry RGB PIP Color Balance RGB PIP Image Quality RGB PIP Conﬁguration FROM THE VIDEO PIP MENU Video PIP Geometry Video PIP Video Settings Video PIP Conﬁguration SOFTMENUS™ Monitor SoftMenus™ PIP SoftMenus™ “Color Palette” and “En- ter Color” Page Video Resync Option MENU BAR File Edit Tools Zoom Help HOT KEYS Ctrl + Tab Ctrl + PIP # 1, 2, 3, etc Ctrl + B KVM Control MAINTAINING THE STARGATE CLEANING THE MONITOR TROUBLESHOOTING THE STARGATE No Main Display Image No Picture-in-PictureOption Appears on Main Menu No Picture-in-PictureDisplay Image Display Image Has Vertical Bars Display Image Appears Fuzzy Power Light Does Not Illuminate MECHANICAL OUTLINE FOR STARGATE MECHANICAL OUTLINE OF STARGATE MOUNTING BRACKET REPLACING PARTS SPECIFICATIONS FOR STARGATE Reliability WARRANTIES Standard Warranty Z Extended Warranty Z Preferred Warranty Z Airspare Warranty Z On-SiteService Disclaimer CUSTOMER SUPPORT CUSTOMER FEEDBACK STARGATE SERIAL CONTROL ICD Command Structure Main Image—StandardCommand Structure PBB PBG PBR PCH =<mode PDS PHC PHF PHP PIC Non-StandardCommand Structure LAST NTSC LAST RGB RGB PIP PHB PHG PHR PLB PLG PLR PON PPC NTSC PIP Page Page Page PVB PVT