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Something Not Working ?Some problems are due to lack of simple maintenance or oversights, which can be solved easily without calling
out an engineer. If your appliance does not function correctly, please carry out the following checks before
contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect
use or installation, a charge will be made, even if the appliance is under guarantee.
Symptom Solution
Check there is power
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown
Ensure that the bulb has not blown.
Replace the bulb if it has blown
Check the door light switch is not jammed.
Check the thermostat is turned to the correct setting
relative to ambient conditions.
Check the ambient temperature is within the
appliance’s operating limits of 16oC to 32oC.
Relocate the appliance if necessary.
Is the temperature control set on high ?
Check the thermostat is turned to the correct setting
relative to ambient conditions.
Check the doors are closed properly.
Large quanitites of food have recently been placed
in the cabinet and / or door has been frequently
opened.
Check that air ventilation is not obstructed.
The food was not covered.
Has the door just been opened ? If so leave for a
few minutes to allow the air pressure to equalise.
The internal light in the fridge or freezer does not
come on
The temperature in the fridge or freezer section is too
high
The foods in the refrigerator are frozen
The compressor runs continuously
There is an unpleasant odour in the fridge
If after the above checks there is still a fault call your local Service Force Centre.
No power to the appliance
The freezer door will not open