Printer Operation

 

 

 

 

 

Problem

 

Solution or Reason

 

 

 

 

1.

Check interface cable connections from computer to

 

 

printer.

Media does not

2.

Make sure top cover is locked closed.

3.

Check that labels are correct.

advance.

4.

Verify media has print surface up for printing.

 

 

5.

Printer has a syntax or command error. Check program

 

 

and resent print job.

 

 

 

 

1.

Verify that the labels are the correct type (thermal transfer

 

 

or direct thermal).

Media moves but

2.

Check that the roll is loaded with the thermal side facing

nothing is printed.

 

up.

 

3.

Clean the print head with cleaning pen.

 

4.

Ensure top cover is locked closed.

 

 

 

 

1.

Clean the print head with cleaning pen.

Printing is faded or

2.

Adjust print speed/darkness in software.

poor.

3.

Check the media and verify that print surface is facing up.

 

4.

Check that correct thermal media is in use.

 

 

 

 

1.

Perform media length sensing.

Prints only partial

2.

Label caught on print head.

3.

Top cover is not properly latched.

label or skips a label.

4.

Possible software problem. Check the printer memory

 

 

 

configuration. Refer to the programming manual.

 

 

 

 

1.

Perform media length sensing.

 

2.

Possible problem with label stock. Use only approved

Printing stops and

 

labels and tags.

3.

Possible label jam.

indicator lights Amber

4.

Insufficient memory for label size. Check the printer

or Red.

 

 

memory configuration.

 

5.

Possible software problem. Refer to the programming

 

 

manual.

 

 

 

34

980483-001A

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Zebra Technologies LP 2844 manual Printer Operation