5.The media or ribbon is not loaded.

n Load a roll of media or ribbon, following the instructions in “Loading the Media” on page 5 or “Loading the Ribbon” on page 22. Then, press the feed button to resume printing.

The printhead is open.

n Close the top cover. Then, press the feed button to resume printing.

The cutter is jammed.

nTurn off the printer and remove any jammed labels from the cutter unit. Then, turn on the printer to resume printing.

6.The printer is paused.

nPress the feed button to resume printing.

7.The printhead is under temperature.

nContinue printing while the printhead reaches the correct operating temperature.

The printhead is over temperature.

nPrinting will stop until the printhead cools to an acceptable printing temperature. When it does, the printer will resume operation.

8.FLASH memory is not programmed.

nReturn the printer to an authorized reseller.

Print Quality Problems

No print on the label.

nAre the media and ribbon loaded correctly? Follow the instructions in “Loading the Media” on page 5 and “Loading the Ribbon” on page 22.

The printed image does not look right.

nThe printhead is dirty. Clean the printhead according to the instructions on page 39.

nThe printhead is under temperature.

nAdjust the print darkness and/or print speed. Refer to the six-flash sequence in “Feed Button Modes”on page 37, and/or the ^PR and ~SD commands in the ZPL II Programming Guide.

nThe media being used is incompatible with the printer. Be sure to use the recommended media for your application, and always use Zebra-approved labels and tags.

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