Problem

My X4’s DSL light continually blinks and does not stay steady on.

Solution

There are several issues that could cause this problem. Check these items:

Ensure that the phone cord is firmly plugged into the wall jack and the ADSL jack on the back of the X4.

Verify that the jack the phone cord is connected to is enabled for ADSL service. Unless your service provider has enabled it, you cannot use a standard telephone jack for ADSL service.

Your phone cord may be defective. Replace the phone cord with a known good one.

You have installed phone filters on all the phones and fax machines using the same ADSL line as the X4. These devices can produce noise and interfere with your ADSL connection.

Problem

I cannot log into the Zoom Configuration Manager. I have typed http://10.0.0.2 or http://10.0.0.3 (depending on whether I am using the X4’s Ethernet jack or USB port), but I am not prompted for a User Name and Password.

Solution

There are several issues that could cause this problem. Check these items:

If you are using a Macintosh or Linux computer, your TCP/IP settings may not be properly configured. See page 46 for more information.

If you are using Mac OS X 10.3 and above, renew your IP address: Point to System Preferences, then choose Network. Click the Configure button and then the Renew DHCP Lease button.

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ADSL X4 User Guide