Zoom Dialer 27 manual Frequently Asked Questions, Q Why doesnt my dialer work?, tones?

Frequently Asked Questions

Q:Why doesn't my dialer work?

A:There are a number of reasons the dialer might not work.

1)Is the dialer plugged in?

a)Is the power adapter plugged into the dialer's power jack, and into a working wall outlet?

b)Is one end of the dialer's short phone cord plugged into the dialer's phone jack, and the other end into a working wall jack for your phone line?

2)Is the dialer's phone line plugged into the right dialer phone jack?

a)If the Dialer's LED is on solidly, please switch the phone line to the dialer's other jack.

Q:Why doesn't the dialer dial my hotline number?

A:There are a number of possible reasons:

1)Did you hear the acknowledgment beeps when you programmed the hotline number?

2)Did you hear the acknowledgment beeps when you configured a trigger?

3)The trigger you programmed isn't occurring.

a)Did you wait long enough for a trigger of a pause after coming off-hook?

b)If your trigger is a long first tone of the hotline number,

i)Did you make sure to press the first digit of the hotline number, and not some other key?

ii)Did you remember to hold the key down for a second or longer?

c)If your trigger is going off-hook, is the line in fact going off- hook?

d)If your trigger is the dialer powering up, is the dialer in fact getting power? Check to see that the dialer's LED flashes.

4)The dialer may be defective.

Q:When I dial in toll restriction mode, why do the dialed digits sometimes sound soft?

A:When the tones are soft, the dialer is storing dialed digits while preventing them from being heard by the central telephone office. If the tones were loud, the central phone office would hear them and get confused.

Q:When should I consider having the dialer generate longer or louder

tones?

A:If you hear the dialer dialing tones at the right time and those tones don't get you to the hotline number, or to the person you called, you may need to make the tones longer or louder. See the Settings section.

Q:How can I make the dialer dial faster?

A:You can program the dialer to use shorter tones. See the previous question.

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