Zoom Dialer 27 Q How can I make the dialer tones quieter?, machine or faxmodem?, expect it to

Q:How can I make the dialer tones quieter?

A:Please see the question above about making tones louder.

Note that softer tones may not work as well as louder tones in some installations. You may be able to compensate by increasing tone length in some cases. Please see the question above about when to make tones longer to find out how to do this.

Q:I have set the dialer to restrict calls, but I want to make calls to some numbers within the restricted area. How can I do this?

A:See the section Allow Some Calls Within a Restricted Area on how to do this.

Q:What do I do if the dialer has problems when I place calls using a fax

machine or faxmodem?

A:Sometimes the dialer won't work well with a fax machine or faxmodem. If your fax sends CNG (CalliNG) tones, see if you can turn these tones off.

Q:I have two phone lines wired into one jack. How do I attach the

dialer to the second line?

A:A two-line jack is called an RJ-14 jack. You can purchase a line splitter that will provide two single-line jacks from one two-line jack. With this splitter you will be able to connect the dialer to either phone line.

Q:How do I connect the dialer when all of the phone jacks in my house

are for wall-mounted phones?

A:You may purchase and install a wall plate adapter that provides a jack for the dialer. Another option is to connect a standard modular wall jack to the phone line and plug the dialer into that jack.

Q:Does the dialer work with rotary or pulse phones?

A:No, the dialer only works with tone phones connected to central telephone offices set up to accept standard tones called DTMF tones.

Q:What happens if I finish dialing, and the dialer doesn't dial when I

expect it to.

A:When the dialer is storing digits you dial, you must complete your

dialing within about 15 seconds of going off-hook for the dialer to properly process your number. If you think you have taken longer than this, please hang up and then try the call again.

Q:I forgot the dialer's password. How can I reprogram the dialer?

A:You can't, otherwise there'd be an easy way for a malicious person to program a dialer whose password was active. Try to find your password.

Q:How can I remove a number I set to be restricted or allowed?

A:There are two ways to do this. The easiest way is to remove all restricted or allowed numbers. You can also remove a particular restricted or allowed number.

To remove all restricted and allowed numbers, do the following:

1.Take your phone off-hook

2.Press # 93

3.Press # #

4.Listen for two confirmation beeps

5.Place your phone on-hook

16 Hotline Dialer Installation & User Guide