ZyXEL G-360 User’s Guide

8.2Problem with the Link Status

Table 8-2 Troubleshooting Link Quality

PROBLEM

CORRECTIVE ACTION

 

 

The link quality and/or signal

Search and connect to another AP with a better link quality using the Site

strength is poor all the time.

Survey screen.

 

Move your computer closer to the AP or the peer computer(s) within the

 

transmission range.

 

There may be too much radio interference (for example microwave or

 

another AP using the same channel) around your wireless network.

 

Relocate or reduce the radio interference.

8.3Problems Communicating With Other Computers

Table 8-3 Troubleshooting Communication Problems

PROBLEM

CORRECTIVE ACTION

 

 

The G-360 computer cannot

Make sure you are connected to the network.

communicate with another

 

computer.

 

A. Infrastructure

Make sure that the AP and the associated computers are turned on and

 

working properly.

 

Make sure the G-360 computer and the associated AP use the same

 

SSID.

 

Change the AP and the associated wireless clients to use another radio

 

channel if interference is high.

 

Make sure that the computer and the AP share the same security option

 

and key. Verify the settings in the Security Settings screen.

B. Ad-Hoc (IBSS)

Verify that the peer computer(s) is turned on.

 

Make sure the G-360 computer and the peer computer(s) are using the

 

same SSID and channel.

 

Make sure that the computer and the peer computer(s) share the same

 

security option and key.

 

Change the wireless clients to use another radio channel if interference is

 

high.

 

 

8-2

Troubleshooting