ZyXEL G-360 User’s Guide

8.4Related Documentation

¾Support Disk

Refer to the included CD for support documents and device drivers.

¾Quick Start Guide

Our Quick Start Guide is designed to help you get your G-360 up and running right away. It contains a detailed easy-to-follow connection diagram and information on installing your G-360.

¾ZyXEL Glossary and Web Site

Please refer to www.zyxel.com for an online glossary of networking terms and additional support documentation.

8.5User Guide Feedback

Help us help you. E-mail all User’s Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.

8.6Customer Support

When contacting your Customer Support Representative, please have the following information ready:

¾Product model and serial number.

¾Warranty Information.

¾Date you received your product.

¾Brief description of the problem and the steps you took to solve it.

METHOD

SUPPORT E-MAIL

TELEPHONE1

WEB SITE

REGULAR MAIL

 

 

 

 

 

LOCATION

SALES E-MAIL

FAX

FTP SITE

 

 

 

 

 

CORPORATE

support@zyxel.com.tw

+886-3-578-3942

www.zyxel.com

ZyXEL Communications Corp.

 

 

www.europe.zyxel.com

6 Innovation Road II

HEADQUARTERS

 

 

(WORLDWIDE)

 

 

 

Science Park

sales@zyxel.com.tw

+886-3-578-2439

ftp.zyxel.com

Hsinchu 300

 

 

 

 

ftp.europe.zyxel.com

Taiwan

 

 

 

 

 

CZECH

info@cz.zyxel.com

+420 241 091 350

www.zyxel.cz

ZyXEL Communications Czech s.r.o.

 

 

 

Modranská 621

info@cz.zyxel.com

+420 241 091 359

 

REPUBLIC

 

143 01 Praha 4 – Modrany

 

 

 

 

Ceská Republika

1“+” is the (prefix) number you enter to make an international telephone call.

Troubleshooting

8-3