ZyXEL Communications MWR102 manual Internet Access

1Make sure you are using the correct IP address.

•The default IP address is 192.168.100.1.

•If you changed the IP address (Chapter 5), use the new IP address.

•If you changed the IP address and have forgotten it, see the troubleshooting suggestions for “I don’t know the IP address of my MWR102”

2Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide.

3Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix A.

4Make sure your computer is in the same subnet as the MWR102. (If you know that there are routers between your computer and the MWR102, skip this step.)

•If there is a DHCP server on your network, make sure your computer is using a dynamic IP address.

•If there is no DHCP server on your network, make sure your computer’s IP address is in the same subnet as the MWR102. See Appendix B.

5Reset the device to its factory defaults, and try to access the MWR102 with the default IP address.

6If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions.

Advanced Suggestion

I can see the Login screen, but I cannot log in to the MWR102.

1Make sure you have entered the password correctly. The default password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.

2This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes.

3Disconnect and re-connect the power adaptor or cord to the MWR102.

4If this does not work, you have to reset the device to its factory defaults. See Resetting MWR102.

16.4Internet Access

I cannot access the Internet.

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