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ZyXEL Communications MWR102 manual Troubleshooting, Power, Hardware Connections, and LEDs

Models: MWR102

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16Troubleshooting

16.1Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories.

•Power, Hardware Connections, and LEDs

•Internet Access

•Resetting MWR102

•Wireless Router/AP Troubleshooting

16.2Power, Hardware Connections, and LEDs

The MWR102 does not turn on. None of the LEDs turn on.

1Make sure you are using the power adaptor or cord included with the MWR102.

2Make sure the power adaptor or cord is connected to the MWR102 and plugged in to an appropriate power source. Make sure the power source is turned on.

3Disconnect and re-connect the power adaptor or cord to the MWR102.

4If the problem continues, contact the vendor.

One of the LEDs does not behave as expected.

1Make sure you understand the normal behavior of the LED. See Section 1.4.

2Check the hardware connections. See the Quick Start Guide.

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ZyXEL Communications MWR102 manual Troubleshooting, Power, Hardware Connections, and LEDs

Contents

Firmware Version Edition 1, 10/2011 IP Address http//192.168.100.1MWR102 User Guide Feedback About This Users GuideIntended Audience Related DocumentationCustomer Support Support Email Toll-Free Website Postal mailZyXEL Communications Inc 1130 N. Miller Street Anaheim, CA Syntax Conventions Document ConventionsIcons Used in Figures Battery Warnings Safety WarningsPage Table of Contents Part III Security Page 141 Appendix a Pop-up Windows, JavaScripts and Java Permissions105 127Part I Introduction Applications OverviewNo data transmitted or received Good Habits for Managing the MWR102Front Panel There are devices linked to the corresponding ports butRear Panel Login Screen Accessing the Web-Based Management InterfaceProcedure to Use the Reset Button Resetting the MWR102Device Modes MWR102 ModesRouter Mode What You Can DoNavigation Panel Link Function Password Setting your MWR102 to AP Mode Access Point ModeConfiguring your Wlan and Maintenance Settings AP Mode Status ScreenNavigation Panel Link Function This page provides a tool to scan the wireless network for LAN ScreenNearby routers and APs Network Settings LAN Interface Tutorials DSL ModemCable Modem Configuring Wireless Security Using Connecting to Internet from an Access PointPIN Configuration Push Button Configuration PBCConfigure Your Notebook Enabling and Configuring Wireless Security No WPSSecurity Settings Confirm Save Part II Wireless What You Should Know WirelessSsid Wireless Security OverviewNo Authentication Types of Encryption for Each Type of AuthenticationWireless Basic Settings General Wireless LAN ScreenWireless LAN Advanced Settings Length of CRC blocks in the frames during the wireless RecommendedCommunication Disabling Security SecurityWEP Encryption Wireless Security WEPWPA-PSK/WPA2-PSK/WPA2-Mixed Wireless Security WPA-PSK/WPA2-PSK/WPA2-MixedAccess Control Wireless Access Control WPS Screen Network Wireless LAN WPSWireless Site Survey Wireless Site Survey AP Mode OnlyWireless Site Survey LAN and WAN Network SettingsConfiguring Your Internet Connection What You Need To KnowWAN MAC Address LAN Interface Active Dhcp Client List WAN Interface Performance Provider ISPMaximum packet size the router will transmit. Any Size before sending. Larger packet size will enhancePart Security Overview MAC FilteringMAC Filtering Part Management Status Screen StatusLabel Description Page Statistics Statistics ScreenManagement Statistics Sent and received Click Management Log to access the Log screen 12 LogLog Screen Label Description Upgrade Firmware Screen Upgrade FirmwareNetwork Temporarily Disconnected Save/Reload Settings Screen Save/Reload SettingsProgress Management Save/Reload SettingsReset Password Screen PasswordLabel Description Part V Troubleshooting Power, Hardware Connections, and LEDs TroubleshootingDon’t know the IP address of my MWR102 16.3 MWR102 Access and LoginCan see the Login screen, but I cannot log in to the MWR102 Internet AccessInternet connection is slow or intermittent Wireless Router/AP Troubleshooting Resetting MWR102 to Factory DefaultsPage Firmware Features Hardware FeaturesSuch as microwave ovens, wireless phones Bluetooth enabled devices, and other wireless LANsFrequency interference from other 2.4 GHz devices Page Appendices Internet Explorer Pop-up Blockers Disable pop-up BlockersPop-up Blocker Enable pop-up Blockers with ExceptionsSelect Settings…to open the Pop-up Blocker Settings screen JavaScripts Pop-up Blocker SettingsInternet Options Security Java Permissions Security Settings Java ScriptingJava Sun Security Settings JavaJava Sun Structure Introduction to IP AddressesSubnet Masks Subnet Masks Subnet Mask Identifying Network NumberNotation Network SizeMaximum Host Numbers Alternative Subnet Mask Notation SubnettingSubnetting Example After Subnetting Example Four Subnets 100 Subnet101 24-bit Network Number Subnet Planning Example Eight SubnetsSubnet Planning Eight Subnets103 16-bit Network Number Subnet Planning104 Configuring IP Addresses105 Private IP Addresses106 Windows 95/98/Me107 Installing Components108 Configuring109 Verifying Settings Windows 2000/NT/XP110 111 Windows XP Start Menu112 Windows XP Control Panel Network Connections Properties113 Windows XP Internet Protocol TCP/IP Properties114 Windows XP Advanced TCP/IP Properties115 Windows 7/Vista116 Windows 7/Vista117 118 119 Macintosh OS 8/9120 Macintosh OS121 Macintosh OS X Apple Menu122 Macintosh OS X NetworkUsing the K Desktop Environment KDE Linux123 124 Red Hat 9.0 KDE Ethernet Device General125 Using Configuration Files126 Verifying SettingsWireless LAN Topologies Ad-hoc Wireless LAN Configuration127 128 Basic Service Set129 130 Channel131 Fragmentation ThresholdIeee 802.11g Wireless LAN Preamble Type132 Ieee Ieee 802.11g133 Types of Authentication Types of Radius Messages134 Peap Protected EAP EAP-TTLS Tunneled Transport Layer ServiceEAP-MD5 Message-Digest Algorithm EAP-TLS Transport Layer SecurityComparison of EAP Authentication Types Dynamic WEP Key Exchange136 WPA2 Encryption137 User Authentication WPA2-PSK Application Example138 WPA2 with Radius Application Example Security Parameters Summary139 140 Wireless Security Relational Matrix141 Commonly Used ServicesFinger TCP 142NFS UDP 143Rtsp TCP/UDP 144Telnet TCP 145146 CopyrightCertifications Disclaimer147 FCC Radiation Exposure StatementViewing Certifications ZyXEL Limited WarrantyIndustry Canada Statement IC Radiation Exposure Statement149 Registration GPL-OSS Software Notice150 Article I. End-User License Agreement for MWR102151 152 153 154 Open-Sourced ComponentsArticle Name Version Source LicenseGPL 155156 GNU General Public License157 158 159 160 Preamble 161Definitions 162Source Code 163164 Basic PermissionsProtecting Users Legal Rights From Anti-Circumvention Law 165 Conveying Verbatim CopiesConveying Modified Source Versions Conveying Non-Source Forms 166Additional Terms 167Termination 168169 Acceptance Not Required for Having CopiesAutomatic Licensing of Downstream Recipients Patents 170Revised Versions of this License 171No Surrender of Others Freedom Use with the GNU Affero General Public LicenseInterpretation of Sections 15 Disclaimer of Warranty172 Limitation of Liability173 How to Apply These Terms to Your New Programs174 GNU Lesser General Public License175 176 177 178 179 180 181 BSDZlib License 182Zlib is third party library and has its own license 183 Radvd License