ZyXEL Communications network camera manual Trouble with Active, No User Interface in the Browser

8.4 Trouble with Active X

After launching your browser and entering your camera’s IP address, you’ll be asked for the username and password combination (Default is admin/admin, case sensitive.)

No User Interface in the Browser

This issue could have three possible causes.

1)ActiveX was not installed. Follow the instructions on-screen to install ActiveX, or you won’t have access to the user interface.

Note:

ZyXEL’s ActiveX components only support 32-bit Internet Explorer. If your computer is running a 64-bit operating system, you’ll still need to use a 32- bit browser to access the camera.

2)ActiveX was installed but not enabled. Ensure that ActiveX has been properly registered in Internet Explorer. Make sure that both USActiveX.cab and IPCamClientActiveX.cab are registered under the Tools > Manage Add-Ons menu in Internet Explorer.

3)Browser security settings. Ensure your browsers security settings allow the installation of ActiveX by adding the IP address of the camera to the list of trusted sites in Internet Explorer.