Manuals / ZyXEL Communications / Photography / Security Camera

ZyXEL Communications network camera manual Symptoms, Causes, and Solutions

Models: network camera

1 91
Download 91 pages 30.7 Kb
Page 59
Image 59

8.6

Symptoms, Causes, and Solutions

Listed below are some common problems, and their solutions.

 

 

Symptom

Possible Cause/Solution

 

 

 

 

 

The entered IP address is incorrect.

 

 

Make sure the IP address you entered matches the IP address of your camera. If you are

 

 

certain that your camera is configured with the same subnet mask as that of your PC, you

 

 

can first disconnect other cameras, then run the eaZy Wizard to scan for the camera on your

 

 

network. It will display the camera’s IP address on your network.

 

 

(Note: If you’re running Windows7/Vista, you’ll need to run the eaZy Wizard tool with

 

 

system administrator rights. Simply right-click the eaZy Wizard icon and select “run as

Problems accessing

administrator”)

from LAN network

If you’re not sure whether your camer is on the same subnet as your PC, reconnect your

using web browser

camera to your PC directly (configure the IP address of your PC as 192.168.0.X), and run

 

 

eaZy Wizard again to reconfigure its subnet address to match that of your PC, then

 

 

reconnect it to your router or switch and run eaZy Wizard again.

 

The viewing PC is not connected to the LAN network.

 

Check to see if your PC has a successful connection to the LAN network your camera is

 

installed on. You can open a command prompt window (by pressing Winkey+R, typing

 

“cmd,” and hitting OK), then input ‘ipconfig’ and press [Enter]. When your PC is

 

connected to the network, it will display information about your IP address, subnet mask,

 

etc.

 

The wireless adapter is not firmly plugged into the camera's USB socket.

 

Check if the wireless adapter is firmly plugged into the USB socket on camera. When

 

camera has established wireless connection successfully, the LED status indicator of the

Problems accessing

wireless dongle will appear green and blue.

 

Wireless settings are not configured properly.

via wireless

Check to see if wireless settings are configured correctly. Go to the camera’s Wireless

connection

Settings page and make sure you have inputted the right IP address, SSID and

 

 

Keyphrase.

 

The wireless connection is broken.

 

If you intend to access your camera by way of wireless connection, please check that:

 

1. The IP camera is connected to the correct wireless access point.

 

2. You have correctly set the encryption type and key for the wireless connection. If you

 

didn’t use a router on your network, the default IP address for the camera will be

 

192.168.0.128.

 

You can check the status of the connection by logging on to your router's maintenance

 

page. Consult with the manufacturer of your router for detailed instructions.

Page 58 Page 60
Page 59
Image 59
ZyXEL Communications network camera manual Symptoms, Causes, and Solutions
Page 58 Page 60

network camera specifications

ZyXEL Communications has established itself as a prominent player in the realm of networking and security solutions, particularly with its innovative lineup of network cameras. Designed to meet diverse surveillance needs, their network cameras encompass a range of features and technologies that cater to both residential and commercial applications.

One of the standout features of ZyXEL network cameras is their high-definition video quality. Many models offer options for 1080p and even 4K resolution, ensuring that users capture crystal-clear images and video footage. This level of clarity is crucial for identifying faces and license plates, making these cameras well-suited for various security environments.

ZyXEL network cameras are equipped with advanced night vision capabilities. Utilizing infrared technology, these cameras can capture clear video even in complete darkness. This feature is essential for 24/7 surveillance, providing peace of mind at all hours.

Another significant characteristic is the integration of smart analytics features. With motion detection, people counting, and line crossing detection, these cameras can intelligently process data and provide alerts to users when specific activities occur. This intelligent functionality enhances security by allowing for proactive monitoring, rather than simply recording footage.

The design of ZyXEL cameras also considers ease of installation and use. Many models come with wireless connectivity options, eliminating the need for complex wiring. This feature not only simplifies the setup process but also provides flexible placement options around the property.

Weather-resistant designs ensure that ZyXEL network cameras can withstand various environmental conditions. This rugged construction is especially important for outdoor installations, protecting the cameras from rain, wind, and extreme temperatures.

Compatibility with various management software and mobile applications offers users remote access to their surveillance feeds. This functionality allows for real-time monitoring from smartphones or tablets, providing convenience and peace of mind when away from the premises.

In summary, ZyXEL Communications network cameras combine high-definition video quality, advanced night vision, smart analytics, user-friendly installation, and robust weatherproof designs. These characteristics make them a versatile choice for anyone looking to enhance their security measures, whether for a home or a business. With a strong focus on innovation and customer satisfaction, ZyXEL continues to be a trusted name in the network camera sector.