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Customer Support

In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. Regional websites are listed below (see also http://www.zyxel.com/ about_zyxel/zyxel_worldwide.shtml). Please have the following information ready when you contact an office.

Required Information

Product model and serial number.

Warranty Information.

Date that you received your device.

Brief description of the problem and the steps you took to solve it.

Corporate Headquarters (Worldwide)

Taiwan

ZyXEL Communications Corporation

http://www.zyxel.com

Asia

China

ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp.

http://www.zyxel.cn

India

ZyXEL Technology India Pvt Ltd

http://www.zyxel.in

Kazakhstan

ZyXEL Kazakhstan

http://www.zyxel.kz

 

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Media Server User’s Guide