Chapter 7 LEDs and Troubleshooting
7.3 Configuration Utility Problems
The
•Make sure your computer is using Windows XP or Windows Vista
The
•Inspect the LEDs on your
•Check all ZyxEL HomePlug AV devices on your network have the latest firmware installed. The latest utility cannot communicate with
•Check you are using the latest version utility. Earlier version utilities cannot communicate with
•If the device is not a ZyXEL device, then the DAK and Network Name will be greyed out.
•If you are running another tool such as the Firmware Detection Tool or Firmware Upgrade Tool, the Utility will not detect your local device.
7.4Powerline Problems
The signal on my powerline network is weak.
1Your powerline adapters may be connected to electrical surge protectors. Connect them to standard power outlets.
2Your powerline adapters may be located close to large appliances such as refrigerators or
3Your powerline adapters may be placed close to electrical devices such as electrical
4Your wiring may be old and/or low quality or with a long wiring path.
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