Some printers are not fast enough to keep up with the XConnect II and XConnect 100. For these printers, try disabling DMA with the command SET PORT P1 DMA DISABLED (not on Pony Print Server Plus or XConnect II Lite).

Some printers require the pACKH hardware handshake. For these printers, use the command SET PORT P1 ACKH ENABLED.

Some printers and applications do not work well if bidirectional communications are enabled. Use the command SET PORT P1 BID DISABLED to disable bidirectional.

If you are using ECP mode with Okidata printers and a Pony Print Server Plus, you will need to enable software handshaking with the command SET PORT P1 SWIO ENABLED.

Not all printers support Fast Strobe mode, so make sure that FSTB is not enabled on the port if you are having problems printing (Fast Strobe is disabled by default; use the command SET PORT P1 FSTB DISABLED to disable it).

In some rare instances, disabling NBUF with the command SET PORT P1 NBUF DISABLED will solve port compatibility issues.

3.If the self-test prints OK but you cannot print or you get garbage printouts, make sure that the printer is set for the correct Page Description Language. Most new printers support AUTO mode, which means that they will

14-4 Troubleshooting

Page 178
Image 178
TROY Group MAN-EXT2000 manual Troubleshooting