12.If you get an error message when printing from PATHWORKS for MACINTOSH that indicates that the name cannot be found, the probably cause is that the LAT port is set as spooled (i.e., the queue was set up using the SET DEVICE/SPOOL LTAxxx command). If this is the case execute the STOP/QUEUE/RESET queuename followed by the SET DEVICE/NOSPOOL LTAxxx command.
13.If you are having problems printing scanned images, bitmapped graphics, or other binary graphics, you will need to enable binary graphics support on the AppleTalk service using the command SET SERVICE servicename FILTER 4. The printer must support the HP Tagged Binary Communications Protocol.
14.There is a problem with HP printers introduced 1998 or later that use Xionics PostScript rather than Adobe PostScript. With these printers, which include the LaserJet 4000, 5000, and 8000, jobs will print OK but the printer will be busy for several more minutes. The solution is to upgrade to V3.56 or later firmware (make sure that an EOT of 4 or 3 is enabled on the AppleTalk service).
Windows NT/LAN Server Troubleshooting
If you are having trouble printing with Windows NT or LAN Server, check the following:
1.Make sure that you can ping the TROY XCD print server using the DOS or OS/2 command PING ipaddress, where ipaddress is the IP address of the TROY XCD
