Directed Electronics PDG-2515/2520 Factory Service & Support, Product Service, Technical Support

Page 48

PDG-2515/2520 Operating Manual

Factory Service & Support

This product has been designed to provide simple trouble-free use by qualified technical personnel, under normal operating conditions. In the event that you require technical support and/or product service our technical support staff is available to assist you. You can contact our team as noted previously. DEI’s technical support is available as follows.

Product Service

Warranty Service is provided per the terms and conditions of DEI’s warranty described in the next section of this manual. To provide accurate and complete warranty service please contact our technical support team who will help you determine the nature of the problem and ensure that the unit must be returned to DEI. You will then be given an RMA number that our team will use to track your unit. Warranty service is free of repair or replacement charges.

Non-Warranty Service is provided at our standard repair rate and is billed by the hour. There is a minimum evaluation charge for all non-warranty repairs.

Shipping charges for both warranty and non-warranty repairs are the responsibility of the customer.

Technical Support

Technical support is available on our website or via email at deitechsupport@directedenergy.com.

Page 41

MNPDG2515-2520R0.doc

© 2004 Directed Energy, Inc.

Image 48
Contents Directed ENERGY, INC Pulse of the Future Table of Contents Channel Menu Output Menu Logic Menu Configs Menu Preparation for USE Logic & Polarity Functional Diagram List of FiguresSafety Warning PDG-2515 Operating Manual Quick Start Guide Output Button Menu ButtonEnter Button Up Arrow ButtonPower LED AC Power Entry ModulePW/PRF Button Out 1 and OutExample Setup Functions & Features Product OverviewDescription Specifications OutputsSafety Operating Safety SummaryApplications Servicing Safety Summary OperationOperating Tips Power-Up Procedures Front Panel Operating InstructionsLogic Menu Timing Diagram Operating ModesPulse Generator Mode Timing DiagramExample 1 Pulse Generator Mode Example Pulse Count Mode Example 1 Divide by N Mode Single Shot Mode Example Burst ModeTroubleshooting Guide PDG-2520 Operating Manual Quick Start Guide This button is for navigating the PDG-2520 menus Out 1, Out 2, Out 3, Out Example Setup Channel 1 and Channel 3 operates in continuous Trigger Delay External Trigger to Sync T0 Safety Operation Output MENU1 Output MENU2 Operating Modes Pulse Generator Mode Example 2 Pulse Generator Mode with logic Divide By N Mode MNPDG2515-2520R0.doc Directed Energy, Inc Burst Mode Example Single Shot Mode Troubleshooting Guide Communications and Remote Operation RS232 OperationGpib Operation Ascii commands Command SetReply Syst Conf Load Write Save Error Set Sales Customer Service & Support Technical Customer Service & SupportContact DEI WebFactory Service & Support Product ServiceTechnical Support Warranty