Blackberry SWD-504685-0330050601-001 manual New in this release

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Administration Guide

New in this release

			Enterprise	Senior	Junior	Server only	User only
	Permission name	Security role	Enterprise	Helpdesk	Helpdesk	Server only	User only
	Permission name	Security role	role	Helpdesk	Helpdesk	role	role
				role	role

View a group across organizations

Edit a group across organizations

Add and remove a role across organizations

View a device across organizations

Edit a device across organizations

Register an event notification

Create an event notification

Edit a BlackBerry

Administration Service timer

View BlackBerry Monitoring

Service information

Edit BlackBerry Monitoring

Service settings

New in this release

BlackBerry Analysis, Monitoring, and Troubleshooting Tools

The functionality of the following BlackBerry® Analysis, Monitoring, and Troubleshooting Tools has been integrated into the BlackBerry Enterprise Server User Administration Tool. As a result, the tools are no longer distributed separately.

Tool	Description

BlackBerry Enterprise Activation	To generate a report of the stages of activation for a user account, in the BlackBerry
Status Reporting Tool	Enterprise Server User Administration Tool, you can run the following command:
(EAStatus.exe)	besuseradminclient <credentials> -list -eastatus
	besuseradminclient <credentials> -list -eastatus

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Contents Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule Edit a group across Group BlackBerry Enterprise Server User Administration ToolOverview Template Create a software Configuration View a software Delete a software Configuration Create an application View a job Service View pull rules for Service instance View push rules forTool Description BlackBerry Enterprise Activation New in this releaseAdd and remove a role across organizations Outputfilename PasswordInputfilename Servername Authentication credentials Supported authentication modelsSyntax for authentication credentials Example User name SQLU1 Password SQLP1String value requirements Use casesBASP1 -basauth -setp password1 Following command BESUserAdminClientSetclientauth -basauth -setp password1 Setclientauth -username BASU1 -passwordRe-install the service using the new client password Username Managing user accountsAdding user accounts Add a new user account to the BlackBerry Enterprise ServerAdd an existing user account to a group Assign a software configuration to a user accountUsername Sw configurationname Add a new user account to a groupFind a user account Finding user accountsChanging and removing user accounts Username Instance Delete a software configuration from a user accountMove a user account to a different user group Delete a user account from a groupDelete a user account from the BlackBerry Enterprise Server Change user account settingsList the groups in a BlackBerry Domain Turn on or turn off email message forwarding Managing email message forwardingTurn on or turn off email message forwarding for folders List the IT policy rules in an IT policy Managing IT policies and IT policy rulesSet IT policy rules for a user account Set owner information on a BlackBerry device Set a password for a BlackBerry deviceManaging BlackBerry devices Delete pending messages Resend a service bookProtect a stolen BlackBerry device Resend the peer-to-peer encryption keySubject subjectlinetext Body messagebodytext Send a notification PIN messageUsername or Groupname Instance Infofile filename orSend a notification email message Results of a statistics query for a user account BlackBerry devicesRetrieving user account statistics and information about Retrieve user account statisticsDevice Type Model number of the BlackBerry device State Column Description ServerDNThat is associated with the BlackBerry device PIN of the BlackBerry deviceRetrieve enterprise activation statistics for a user account Clear user account statisticsRetrieve enterprise activation statistics for a user account Retrieve the statistics for BlackBerry devices Retrieving BlackBerry device informationHome Carrier Results of a statistics query for a BlackBerry deviceUsers userdeviceinformation Groupname Instance Column Description User Name Name of the user accountSystem Status Software configuration on the deviceUptime Time since the BlackBerry device was last reset Column Description IT Policy TimeMessaging server Instance filtered Instance sentEnterprise Server instance Yyyymmdd is the date Administration ToolTroubleshooting the BlackBerry Enterprise Server User Configuring log filesWarn Error Fatal Using the command summary in the help file Common parameters BES1,USER7,GROUP2,true Input, output, and user feedback parametersSubparameter Description BES1,USER2,GROUP1,falseWell as messages of earlier levels With the BlackBerry Administration ServiceError This level is not currently used Be one of the following typesGroupWise BlackBerry Administration ServiceAdd Ory Itpolicy ITpolicynameWt expiry time Cannot use this subparameter with -sw AssignswconfigSubparameters -assignswconfig Description Csw configurationnameUtype type Syntax -change ChangeAccount This subparameter clears the users email message filtersBlackBerry Enterprise Server for Novell GroupWise Enterprise Server for Novell GroupWiseFrom Account to -add or an existing user account to -changePurgependingmessages Subparameter Description Canonicalname PasswordForce Administration Tool does not find the mailboxDelete Subparameters -delete DescriptionAdministration Guide Subparameters -find Description FindHandheldinfo Hhstats Subparameters -handheldinfo Description AppnameWork with the -u or -b subparameters Action. It works with the -u subparameterInstead of one user account Subparameter Description UsersSubparameters -killhandheld Description KillhandheldAdministration Guide List Itpolicy IT policyname ConfigurationnameApppolicyname Instance Displayname Move the account to MoveSubparameters -move Description Administration Guide Action ResendpeertopeerkeySubparameters -resendpeertopeerkey Description Subparameters -resendservicebook Description ResendservicebookInfofile filename.txt SendemailBody bodytext Utype type This subparameter specifies the name of the user group SendpinSubparameters -sendpin Description This subparameter specifies the body of the PIN messageDisplayname Setclientauth Default authentication typeSqluser username Interchangeably with -passwordExchange messaging server Credentials in the Windows registryFoldername foldername SetfolderredirectionSubparameters -setfolderredirection Description Server for Novell GroupWiseUsername Infofile infofile.txt SetownerinfoSubparameters -setownerinfo Description Info ownerinformationUtype type Subparameters -setpassword Description SetpasswordPolicyrule policyrulename SetuseritpolicyruleSubparameters -setuseritpolicyrule Description Administration Guide Email emailinstance Service This subparameter specifies service instancesStats Subparameters -stats DescriptionUtype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide