Blackberry SWD-504685-0330050601-001 Finding user accounts, Changing and removing user accounts

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Administration Guide

Finding user accounts

Example

besuseradminclient -username admin -password password - assign_swconfig -u "sam, moser” -b server1 -sw games

Finding user accounts

Find a user account

You can use the -u subparameter to specify the user account that the BlackBerry® Enterprise Server User Administration Tool searches for.

1.To open the command window for the BlackBerry Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -find and the following parameter:

• -u <user_name>

Example: Finding a user account on the BlackBerry Enterprise Server for Microsoft Exchange

besuseradminclient -username admin -password password -find -u smoser@test.rim.net

Changing and removing user accounts

Move a user account to a different BlackBerry Enterprise Server

The source and the target BlackBerry® Enterprise Server instances must use the same BlackBerry Configuration Database.

1.To open the command window for the BlackBerry Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -move and the following parameters:

•-b <instance> (source BlackBerry Enterprise Server instance)

•-u <user_name>

•-t <instance> (target or destination BlackBerry Enterprise Server instance)

Example: Moving a user account to a different BlackBerry Enterprise Server for Microsoft Exchange

besuseradminclient -username admin -password password -move -u smoser@test.rim.net -b server01 -t server02

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Contents Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule BlackBerry Enterprise Server User Administration Tool OverviewEdit a group across Group Create a software Configuration View a software Delete a software Configuration Create an applicationTemplate View a job Service View pull rules for Service instance View push rules forNew in this release Add and remove a role across organizationsTool Description BlackBerry Enterprise Activation Password InputfilenameOutputfilename Servername Authentication credentials Supported authentication modelsSyntax for authentication credentials String value requirements User name SQLU1 Password SQLP1Use cases ExampleSetclientauth -basauth -setp password1 Following command BESUserAdminClientSetclientauth -username BASU1 -password BASP1 -basauth -setp password1Re-install the service using the new client password Adding user accounts Managing user accountsAdd a new user account to the BlackBerry Enterprise Server UsernameUsername Sw configurationname Assign a software configuration to a user accountAdd a new user account to a group Add an existing user account to a groupFinding user accounts Changing and removing user accountsFind a user account Move a user account to a different user group Delete a software configuration from a user accountDelete a user account from a group Username InstanceDelete a user account from the BlackBerry Enterprise Server Change user account settingsList the groups in a BlackBerry Domain Turn on or turn off email message forwarding Managing email message forwardingTurn on or turn off email message forwarding for folders List the IT policy rules in an IT policy Managing IT policies and IT policy rulesSet IT policy rules for a user account Set a password for a BlackBerry device Managing BlackBerry devicesSet owner information on a BlackBerry device Delete pending messages Resend a service bookProtect a stolen BlackBerry device Resend the peer-to-peer encryption keyUsername or Groupname Instance Send a notification PIN messageInfofile filename or Subject subjectlinetext Body messagebodytextSend a notification email message Retrieving user account statistics and information about BlackBerry devicesRetrieve user account statistics Results of a statistics query for a user accountThat is associated with the BlackBerry device Column Description ServerDNPIN of the BlackBerry device Device Type Model number of the BlackBerry device StateRetrieve enterprise activation statistics for a user account Clear user account statisticsRetrieve enterprise activation statistics for a user account Retrieve the statistics for BlackBerry devices Retrieving BlackBerry device informationUsers userdeviceinformation Groupname Instance Results of a statistics query for a BlackBerry deviceColumn Description User Name Name of the user account Home CarrierUptime Time since the BlackBerry device was last reset Software configuration on the deviceColumn Description IT Policy Time System StatusMessaging server Instance sent Enterprise Server instanceInstance filtered Troubleshooting the BlackBerry Enterprise Server User Administration ToolConfiguring log files Yyyymmdd is the dateWarn Error Fatal Using the command summary in the help file Common parameters Subparameter Description Input, output, and user feedback parametersBES1,USER2,GROUP1,false BES1,USER7,GROUP2,trueError This level is not currently used With the BlackBerry Administration ServiceBe one of the following types Well as messages of earlier levelsBlackBerry Administration Service AddGroupWise Ory Itpolicy ITpolicynameWt expiry time Subparameters -assignswconfig Description AssignswconfigCsw configurationname Cannot use this subparameter with -swUtype type Syntax -change ChangeBlackBerry Enterprise Server for Novell GroupWise This subparameter clears the users email message filtersEnterprise Server for Novell GroupWise AccountAccount to -add or an existing user account to -change PurgependingmessagesFrom Subparameter Description Canonicalname PasswordDelete Administration Tool does not find the mailboxSubparameters -delete Description ForceAdministration Guide Subparameters -find Description FindHandheldinfo Work with the -u or -b subparameters Subparameters -handheldinfo Description AppnameAction. It works with the -u subparameter HhstatsInstead of one user account Subparameter Description UsersSubparameters -killhandheld Description KillhandheldAdministration Guide List Configurationname Apppolicyname InstanceItpolicy IT policyname Displayname Move Subparameters -move DescriptionMove the account to Administration Guide Resendpeertopeerkey Subparameters -resendpeertopeerkey DescriptionAction Subparameters -resendservicebook Description ResendservicebookSendemail Body bodytextInfofile filename.txt Utype type Subparameters -sendpin Description SendpinThis subparameter specifies the body of the PIN message This subparameter specifies the name of the user groupDisplayname Setclientauth Default authentication typeExchange messaging server Interchangeably with -passwordCredentials in the Windows registry Sqluser usernameSubparameters -setfolderredirection Description SetfolderredirectionServer for Novell GroupWise Foldername foldernameUsername Subparameters -setownerinfo Description SetownerinfoInfo ownerinformation Infofile infofile.txtUtype type Subparameters -setpassword Description SetpasswordSetuseritpolicyrule Subparameters -setuseritpolicyrule DescriptionPolicyrule policyrulename Administration Guide Stats Service This subparameter specifies service instancesSubparameters -stats Description Email emailinstanceUtype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide