Blackberry SWD-504685-0330050601-001 manual Managing user accounts, Adding user accounts, Username

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Administration Guide

Managing user accounts

Managing user accounts

 

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The BlackBerry® Enterprise Server uses predefined roles that correspond to common administrative roles in organizations to control who can perform specific tasks and to limit who can access sensitive data.

The BlackBerry Enterprise Server User Administration Tool uses the BlackBerry Administration Service credentials that you type on the command line.

Your current role is defined by the BlackBerry Administration Service. The -v parameter in the BlackBerry Enterprise Server User Administration Tool does not display your role.

The authentication information is encrypted when it passes from the BlackBerry Enterprise Server User Administration Tool to the BlackBerry Administration Service and to the BlackBerry Configuration Database.

Adding user accounts

Add a new user account to the BlackBerry Enterprise Server

1.To open the command window for the BlackBerry® Enterprise Server User Administration Tool, on the computer that hosts the tool, on the taskbar, click Start > Programs > BlackBerry Enterprise Server Resource Kit > BlackBerry Enterprise Server User Administration Tool > BlackBerry Enterprise Server User Administration Tool.

2.Type besuseradminclient <credentials> -add and the following parameters:

-u <user_name>

-pin <PIN> (use with the -u parameter for the BlackBerry® Enterprise Server for MDS Applications only)

-b <instance>

Example: Adding a user account to a BlackBerry Enterprise Server for Microsoft Exchange, and assigning an IT policy

besuseradminclient-username admin -password password -add -u smoser@test.rim.net -b server1 -it_policy “User Can Change Timeout”

Example: Adding a user account to a BlackBerry Enterprise Server for IBM Lotus Domino, and assigning an IT policy

besuseradminclient -username admin -password password -add -u “CN=Sam Moser/O=Server01” -b CN=Server01/ O=test.rim.net -it_policy “User Can Change Timeout”

Example: Adding a user account to a BlackBerry Enterprise Server for Novell GroupWise, and assigning an IT policy

besuseradminclient -username admin -password password -add -u sammoser -b server01 -it_policy “User Can Change Timeout”

Example: Adding a user account to a BlackBerry Enterprise Server for MDS Applications, and assigning an IT policy

besuseradminclient -username admin -password password -add -u xxxxxxxx -pin xxxxxxxx -b server01 -it_policy “User Can Change Timeout”

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Contents Administration Guide SWD-504685-0330050601-001 Contents Sending notification messages to BlackBerry devices Input, output, and user feedback parameters Setuseritpolicyrule Overview BlackBerry Enterprise Server User Administration ToolEdit a group across Group Delete a software Configuration Create an application Create a software Configuration View a softwareTemplate View a job Service View pull rules for Service instance View push rules forAdd and remove a role across organizations New in this releaseTool Description BlackBerry Enterprise Activation Inputfilename PasswordOutputfilename Servername Authentication credentials Supported authentication modelsSyntax for authentication credentials Example User name SQLU1 Password SQLP1String value requirements Use casesBASP1 -basauth -setp password1 Following command BESUserAdminClientSetclientauth -basauth -setp password1 Setclientauth -username BASU1 -passwordRe-install the service using the new client password Username Managing user accountsAdding user accounts Add a new user account to the BlackBerry Enterprise ServerAdd an existing user account to a group Assign a software configuration to a user accountUsername Sw configurationname Add a new user account to a groupChanging and removing user accounts Finding user accountsFind a user account Username Instance Delete a software configuration from a user accountMove a user account to a different user group Delete a user account from a groupDelete a user account from the BlackBerry Enterprise Server Change user account settingsList the groups in a BlackBerry Domain Turn on or turn off email message forwarding Managing email message forwardingTurn on or turn off email message forwarding for folders List the IT policy rules in an IT policy Managing IT policies and IT policy rulesSet IT policy rules for a user account Managing BlackBerry devices Set a password for a BlackBerry deviceSet owner information on a BlackBerry device Delete pending messages Resend a service bookProtect a stolen BlackBerry device Resend the peer-to-peer encryption keySubject subjectlinetext Body messagebodytext Send a notification PIN messageUsername or Groupname Instance Infofile filename orSend a notification email message Results of a statistics query for a user account BlackBerry devicesRetrieving user account statistics and information about Retrieve user account statisticsDevice Type Model number of the BlackBerry device State Column Description ServerDNThat is associated with the BlackBerry device PIN of the BlackBerry deviceRetrieve enterprise activation statistics for a user account Clear user account statisticsRetrieve enterprise activation statistics for a user account Retrieve the statistics for BlackBerry devices Retrieving BlackBerry device informationHome Carrier Results of a statistics query for a BlackBerry deviceUsers userdeviceinformation Groupname Instance Column Description User Name Name of the user accountSystem Status Software configuration on the deviceUptime Time since the BlackBerry device was last reset Column Description IT Policy TimeMessaging server Enterprise Server instance Instance sentInstance filtered Yyyymmdd is the date Administration ToolTroubleshooting the BlackBerry Enterprise Server User Configuring log filesWarn Error Fatal Using the command summary in the help file Common parameters BES1,USER7,GROUP2,true Input, output, and user feedback parametersSubparameter Description BES1,USER2,GROUP1,falseWell as messages of earlier levels With the BlackBerry Administration ServiceError This level is not currently used Be one of the following typesAdd BlackBerry Administration ServiceGroupWise Ory Itpolicy ITpolicynameWt expiry time Cannot use this subparameter with -sw AssignswconfigSubparameters -assignswconfig Description Csw configurationnameUtype type Syntax -change ChangeAccount This subparameter clears the users email message filtersBlackBerry Enterprise Server for Novell GroupWise Enterprise Server for Novell GroupWisePurgependingmessages Account to -add or an existing user account to -changeFrom Subparameter Description Canonicalname PasswordForce Administration Tool does not find the mailboxDelete Subparameters -delete DescriptionAdministration Guide Subparameters -find Description FindHandheldinfo Hhstats Subparameters -handheldinfo Description AppnameWork with the -u or -b subparameters Action. It works with the -u subparameterInstead of one user account Subparameter Description UsersSubparameters -killhandheld Description KillhandheldAdministration Guide List Apppolicyname Instance ConfigurationnameItpolicy IT policyname Displayname Subparameters -move Description MoveMove the account to Administration Guide Subparameters -resendpeertopeerkey Description ResendpeertopeerkeyAction Subparameters -resendservicebook Description ResendservicebookBody bodytext SendemailInfofile filename.txt Utype type This subparameter specifies the name of the user group SendpinSubparameters -sendpin Description This subparameter specifies the body of the PIN messageDisplayname Setclientauth Default authentication typeSqluser username Interchangeably with -passwordExchange messaging server Credentials in the Windows registryFoldername foldername SetfolderredirectionSubparameters -setfolderredirection Description Server for Novell GroupWiseUsername Infofile infofile.txt SetownerinfoSubparameters -setownerinfo Description Info ownerinformationUtype type Subparameters -setpassword Description SetpasswordSubparameters -setuseritpolicyrule Description SetuseritpolicyrulePolicyrule policyrulename Administration Guide Email emailinstance Service This subparameter specifies service instancesStats Subparameters -stats DescriptionUtype type Status Glossary Provide feedback Legal notice Administration Guide Administration Guide