ViewSonic VS12602 manual Display problems, Troubleshooting

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			Troubleshooting

	Display problems

	Symptom		Possible solution
	There is nothing visi-	•	Check the power cable and power adapter are well connected.
	ble on the screen.
	ble on the screen.	•	Check the Power button indicator.
			- If the indicator does not light up, your computer is not being
			supplied power from an external power source via the power
			adapter. Check the connection between your computer, the
			power adapter, and the nearby outlet.
			- If the indicator flashes in blue, your computer has entered
			Sleep mode. Move your mouse or click any button on the key-
			board to wake the system.
			- If the Power button indicator lights up in blue, the computer is
			being supplied normally with power. Reconnect the power
			adapter and restart the system.
		•	Check if the LCD display power indicator stays green.
			- If the indicator lights up in amber, your monitor has entered
			Sleep mode. Press the Power button on the front panel to
			turn on the screen.
		•	Check if the brightness level of the display is adjusted
			correctly, and is not set too low or too high. Use the
			Brightness control by pressing the Brightness/Increase or
			Decrease buttons on the front panel to adjust the brightness
			level.
	The images on the	•	Press the Auto-adjustbutton on the front panel of the
	screen are too large or		computer.
	too small, or the
	too small, or the	•	Check if the monitor is running at its native resolution.
	images are blurred.		- Right-click the desktop, and then select Screen Resolution.

			In the opened window, set the Resolution to 1366 x 768, and
			then click Apply and OK to complete the settings.
	The images on the	•	Press the Auto-adjustbutton on the front panel of the
	screen are too bright		computer.
	or too dark.
	or too dark.	•	Check if the brightness level of the display is adjusted
			correctly, and is not set too low or too high. Use the
			Brightness control by pressing the Brightness/Increase or
			Decrease buttons on the front panel to adjust the brightness
			level.

ViewSonic VPC101

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Image 55

Contents VPC101 All-in-One PC ViewSonicModel No. VS12602 CE Conformity for European Countries Compliance InformationFor U.S.A For CanadaETSI EN 300 328V1.7.1 EN 301 489-01 V1.6.1 EN Important Safety Instructions Declaration of RoHS Compliance U.S. Patent Numbers Copyright InformationFor Your Records Product RegistrationTable of contents Using the webcam Frequently asked questions FAQ Running ViewSonic Recovery ManagerRunning Recovery Disc Creation Tool Using the recovery DVDPrinted documentation Overview of your documentationDocument type TypographicsStandard items Package contentsDescription Getting to know the PCTouring the PC Front viewRear view Getting to know the PCYou can adjust the back computer stand to enable it to stand Right-side view Left-side view Wired keyboard and mouseSpecial keyboard buttons front view Performed task Function keyOverview of the wired mouse front view Indicator lightsActivities Preparing to setup your PC Setting up the PCConnecting the power Setting up the PCCustomizing the mouse settings Connecting the wired keyboard and mouseTurning off the PC Turning on the PCBrightness control Configuring the displayConnecting to the Internet Using the PCConnecting to a wired network Connecting to a wireless network for select models Using the PCUsing the webcam Read Using the optical disc driveInserting a disc Media Type4. Gently push the disc tray back into the disk slot 2. Gently pull out the disc trayWriting to a disc Reading a discRemoving a disc Using memory cards Your system will automatically detect the inserted memory card and then display the content of the memory card Selecting items with your touch screen Using the touch screen for select modelsConnecting USB devices Using the Peripheral DevicesRemoving USB devices Using the Peripheral DevicesCleaning the screen and computer Cleaning and careScreen and computer Storing your computer Cleaning and careCDs and DVDs ViewSonic Wizard CD and System Recovery and Driver Disk Cleaning the discsKeyboard and mouse Cleaning your keyboard and mouseWhen to Use the BIOS Setup Utility BIOS Setup UtilityArea BIOS Setup UtilityDescriptions Advanced BIOS Features menu Standard CMOS Features menuMenu screen during system startup. The Boot Menu Load Optimized Defaults menuTo select a boot device manually, press F9 when the ViewSonic logo appears on theSave & Exit Setup menu Set Password menuExit Without Saving menu When to Use System Recovery System RecoveryRunning ViewSonic Recovery Manager 5. Another confirmation message appears, as below. Click OK System RecoverySystem recovery is initiated and the following screen appears 4. Click OK8. Click OK to restart your All-in-One PC 7. After the system has been restored, the following window appearsRestarting may take several seconds to finish Running Recovery Disc Creation Tool 5. Click YES 10. Store the recovery disc in a safe place for future use 6. Insert a blank disc when prompted to do so, and then click YES7. Click OK to continue Using the recovery DVD ViewSonic VPC101 Frequently asked questions FAQ TroubleshootingPower problems Internet access problems TroubleshootingOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Model SpecificationsVPC101 Specifications Country/Region Other informationCustomer Support You will need the product serial numberOther information Limited Warranty2. Any other damages, whether incidental, consequential or otherwise