ViewSonic VS12602 manual Miscellaneous problems, Troubleshooting

Page 58

Miscellaneous problems

Troubleshooting

Miscellaneous problems

Symptom		Possible solution
Certain video files can-	•	Check if Windows Media Player is set to automatically
not be played, and the		download codecs.
Codec error messages		- Right-click on the menu bar, select Tools from the opened
appear.		menu, and then click Options.
		- On the Player tab, in the Automatic updates area, select
		Once a day, and then click Apply and OK to complete the
		settings.
		Then try playing the file again. If the video file still cannot be
		played, it might require a codec that is not supported by Win-
		dows Media Player.
		For more information about available codecs, see the docu-
		mentation for Windows Media Player at the Microsoft web
		site.
The media card reader	•	Ensure that the memory card is fully inserted into the card
cannot read my mem-		reader slot.
ory card.
ory card.	•	Ensure that the memory card is one of the supported types.
		For more information, see Media card reader.
	•	Try restarting your computer.
		- When the computer is turned on, insert the card again.
		- Never insert or remove your memory cards when they are
		still in use, as this can cause loss of data or permanent dam-
		age to the card.
USB devices quit	•	Check if your USB devices are turned on.
working unexpectedly.		- Some USB devices are designed to conserve battery power
		by turning off automatically after a few minutes of inactivity.
		For example, your digital camera. Check if the connected
		USB device is turned on.
	•	Check if the USB port is working well.
		- Try using another USB port to connect your USB device and
		see if the device is detected.
		- Try connecting a low-powered USB device, such as a wired
		mouse, to the USB port to check if the port is working well.
	•	If you are using a USB hub, the power requirements of the
		USB port may be exceeded.
		- Try connecting your USB device directly to the USB port on
		your computer.
	•	Check if you need to pre-install software before connecting
		your USB device. Read the documentation or user manual of
		the product.

ViewSonic VPC101

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Contents VPC101 All-in-One PC ViewSonicModel No. VS12602 For Canada Compliance InformationFor U.S.A CE Conformity for European CountriesETSI EN 300 328V1.7.1 EN 301 489-01 V1.6.1 EN Important Safety Instructions Declaration of RoHS Compliance Copyright Information U.S. Patent NumbersProduct Registration For Your RecordsTable of contents Using the webcam Using the recovery DVD Running ViewSonic Recovery ManagerRunning Recovery Disc Creation Tool Frequently asked questions FAQTypographics Overview of your documentationDocument type Printed documentationPackage contents Standard itemsFront view Getting to know the PCTouring the PC DescriptionGetting to know the PC Rear viewYou can adjust the back computer stand to enable it to stand Right-side view Left-side view Wired keyboard and mouseSpecial keyboard buttons front view Function key Performed taskOverview of the wired mouse front view Indicator lightsActivities Setting up the PC Preparing to setup your PCSetting up the PC Connecting the powerConnecting the wired keyboard and mouse Customizing the mouse settingsTurning on the PC Turning off the PCConfiguring the display Brightness controlConnecting to the Internet Using the PCConnecting to a wired network Using the PC Connecting to a wireless network for select modelsUsing the webcam Media Type Using the optical disc driveInserting a disc Read2. Gently pull out the disc tray 4. Gently push the disc tray back into the disk slotWriting to a disc Reading a discRemoving a disc Using memory cards Your system will automatically detect the inserted memory card and then display the content of the memory card Using the touch screen for select models Selecting items with your touch screenUsing the Peripheral Devices Connecting USB devicesUsing the Peripheral Devices Removing USB devicesCleaning the screen and computer Cleaning and careScreen and computer Cleaning the discs Cleaning and careCDs and DVDs ViewSonic Wizard CD and System Recovery and Driver Disk Storing your computerCleaning your keyboard and mouse Keyboard and mouseBIOS Setup Utility When to Use the BIOS Setup UtilityArea BIOS Setup UtilityDescriptions Advanced BIOS Features menu Standard CMOS Features menuMenu when the ViewSonic logo appears on the Load Optimized Defaults menuTo select a boot device manually, press F9 screen during system startup. The Boot MenuSave & Exit Setup menu Set Password menuExit Without Saving menu When to Use System Recovery System RecoveryRunning ViewSonic Recovery Manager 4. Click OK System RecoverySystem recovery is initiated and the following screen appears 5. Another confirmation message appears, as below. Click OK8. Click OK to restart your All-in-One PC 7. After the system has been restored, the following window appearsRestarting may take several seconds to finish Running Recovery Disc Creation Tool 5. Click YES 10. Store the recovery disc in a safe place for future use 6. Insert a blank disc when prompted to do so, and then click YES7. Click OK to continue Using the recovery DVD ViewSonic VPC101 Frequently asked questions FAQ TroubleshootingPower problems Troubleshooting Internet access problemsOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems Model SpecificationsVPC101 Specifications You will need the product serial number Other informationCustomer Support Country/RegionLimited Warranty Other information2. Any other damages, whether incidental, consequential or otherwise