ViewSonic VS12602 manual Keyboard and mouse problems, Troubleshooting

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Keyboard and mouse problems

Troubleshooting

Keyboard and mouse problems

Symptom

 

Possible solution

Keyboard or mouse

•

If you are using a wired keyboard or mouse, check the cable

commands are not rec-

 

connection between the unit and your computer.

ognized by the com-

 

 

•

If you are using a wireless keyboard or mouse, check the

puter.

 

following items.

 

 

- Ensure the USB receiver is properly connected to the com-

 

 

puter, and the keyboard or mouse is within its range.

 

 

- If your keyboard or mouse has a power button, turn it on.

 

 

- Press the Connect button on the keyboard or mouse to

 

 

rebuild the connection between the unit and your computer.

 

 

- Try replacing the batteries in the wireless keyboard or

 

 

mouse.

 

 

- Restarting the system to detect the wireless connection

 

 

again.

I cannot type numbers

•

Check if the Num Lock indicator on your keyboard is on.

using the numeric key-

 

- If the Num Lock indicator is off, that means the numeric key-

pad.

 

 

pad is not activated. Press the <Num Lock> key to activate

 

 

the numeric keypad.

The cursor moves

•

If you are using a traditional mouse, check the following items.

slowly and does not

 

- Use a mouse pad or other rough surface under the mouse.

respond to the move-

 

 

- Clean the mouse. Remove the mouse compartment cover

ment of the mouse.

 

 

and ball from the mouse and carefully wipe the mouse ball

 

 

 

 

with a moistened cloth or scrap the rollers with a piece of firm

 

 

paper to remove any dirt. Then leave the mouse ball for a

 

 

while to dry out before reassembling the mouse.

 

•

If you are using an optical mouse (either wired or wireless),

 

 

refer the following items.

 

 

- Use a mouse pad or white sheet of paper under the mouse.

 

 

- Clean the mouse by gently wiping the light sensor lens on the

 

 

bottom of the mouse with a lint-free cloth.

The cursor moves too

•

You may configure the cursor speed to meet your personal

fast or too slow.

 

preferences.

 

 

- Click Start > Control Panel > Mouse to open the Mouse

 

 

Properties dialog box.

 

 

Click Pointer Options tab and drag the Motion slider

 

 

toward Slow or Fast to adjust the speed at which the cursor

 

 

responds to mouse movement.

 

 

When done, click OK to finish the configuration.

ViewSonic VPC101

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Contents Model No. VS12602 ViewSonicVPC101 All-in-One PC Compliance Information For U.S.AFor Canada CE Conformity for European CountriesETSI EN 300 328V1.7.1 EN 301 489-01 V1.6.1 EN Important Safety Instructions Declaration of RoHS Compliance Copyright Information U.S. Patent NumbersProduct Registration For Your RecordsTable of contents Using the webcam Running ViewSonic Recovery Manager Running Recovery Disc Creation ToolUsing the recovery DVD Frequently asked questions FAQOverview of your documentation Document typeTypographics Printed documentationPackage contents Standard itemsGetting to know the PC Touring the PCFront view DescriptionGetting to know the PC Rear viewYou can adjust the back computer stand to enable it to stand Right-side view Special keyboard buttons front view Wired keyboard and mouseLeft-side view Function key Performed taskActivities Indicator lightsOverview of the wired mouse front view Setting up the PC Preparing to setup your PCSetting up the PC Connecting the powerConnecting the wired keyboard and mouse Customizing the mouse settingsTurning on the PC Turning off the PCConfiguring the display Brightness controlConnecting to a wired network Using the PCConnecting to the Internet Using the PC Connecting to a wireless network for select modelsUsing the webcam Using the optical disc drive Inserting a discMedia Type Read2. Gently pull out the disc tray 4. Gently push the disc tray back into the disk slotRemoving a disc Reading a discWriting to a disc Using memory cards Your system will automatically detect the inserted memory card and then display the content of the memory card Using the touch screen for select models Selecting items with your touch screenUsing the Peripheral Devices Connecting USB devicesUsing the Peripheral Devices Removing USB devicesScreen and computer Cleaning and careCleaning the screen and computer Cleaning and care CDs and DVDs ViewSonic Wizard CD and System Recovery and Driver DiskCleaning the discs Storing your computerCleaning your keyboard and mouse Keyboard and mouseBIOS Setup Utility When to Use the BIOS Setup UtilityDescriptions BIOS Setup UtilityArea Menu Standard CMOS Features menuAdvanced BIOS Features menu Load Optimized Defaults menu To select a boot device manually, press F9when the ViewSonic logo appears on the screen during system startup. The Boot MenuExit Without Saving menu Set Password menuSave & Exit Setup menu Running ViewSonic Recovery Manager System RecoveryWhen to Use System Recovery System Recovery System recovery is initiated and the following screen appears4. Click OK 5. Another confirmation message appears, as below. Click OKRestarting may take several seconds to finish 7. After the system has been restored, the following window appears8. Click OK to restart your All-in-One PC Running Recovery Disc Creation Tool 5. Click YES 7. Click OK to continue 6. Insert a blank disc when prompted to do so, and then click YES10. Store the recovery disc in a safe place for future use Using the recovery DVD Restarting may take several seconds to finish Power problems TroubleshootingFrequently asked questions FAQ Troubleshooting Internet access problemsOptical discs problems Display problems Keyboard and mouse problems Sound and microphone problems Miscellaneous problems VPC101 SpecificationsModel Specifications Other information Customer SupportYou will need the product serial number Country/RegionLimited Warranty Other information2. Any other damages, whether incidental, consequential or otherwise
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