Solving Problems with Media Misfeeds
!" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.
Symptom | Cause | Solution | |
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Several | The front edges of | Remove the media and even up the | |
sheets go | the media are not | front edges, then reload it. | |
through the | even. |
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printer |
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The media is moist | Remove the moist media and replace it | ||
together. | |||
from humidity. | with new, dry media. | ||
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| Too much static elec- | Do not fan transparencies. | |
| tricity is present. |
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Media mis- | Top cover needs to | Open and close the top cover of the | |
feed mes- | be opened and | printer again. | |
sage stays | closed again to reset |
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on. | the printer. |
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| Some media remains | Recheck the media path and make | |
| misfed in the printer. | sure that you have removed all of the | |
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| misfed media. | |
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Media is | The media is not cor- | Remove the misfed media and reposi- | |
misfeeding. | rectly positioned in | tion the media properly in the tray. | |
| the tray. |
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| The number of sheets | Remove the excess media and reload | |
| in the tray exceeds | the correct number of sheets in the | |
| the maximum | tray. | |
| allowed. |
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| The media guides are | Adjust the media guides in the Tray 1 | |
| not correctly adjusted | to match the size of the media. | |
| to the media size. |
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| Warped or wrinkled | Remove the media, smooth it out, and | |
| media is loaded in the | reload it. If it still misfeeds, do not use | |
| tray. | that media. | |
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| The media is moist | Remove the moist media and replace it | |
| from humidity. | with new, dry media. | |
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| The recommended | Load the transparencies or label | |
| transparency or label | sheets according to the manufacturer’s | |
| sheet is facing the | instructions. | |
| wrong way in Tray 1. |
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Solving Problems with Media Misfeeds | 79 |