Konica Minolta AF-2840 instruction manual Technical support, Warranty and product registration

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TROUBLESHOOTING AND TECHNICAL SUPPORT

How to delete the driver.

1Click on the driver to select it for deletion.

2Windows 98 and Me: click the remove button. A confirmation screen will appear. Clicking the yes button will remove the driver from the system.

Windows 2000 and XP: click on the action button to display the drop-down menu. Select unin- stall. A confirmation screen will appear. Clicking the yes button will remove the driver from the system.

3Restart the computer. Check the scanner driver is in the proper location by following step 1 through 3 at the top of the page.

Windows 2000 Professional and XP users should log on with the administrator privilege. With Windows 2000 Professional, the “Digital signatures not found” message may appear when the computer first detects the scanner. With Windows XP, the message “Installing hardware… Windows log test is not passed” may appear. Simply click the OK (2000) or continue (XP) but- ton.

Technical support

Please contact your dealer for information regarding installation, USB interface recommendations, or application compatibility. If your dealer is unable to help you, contact an authorized Minolta ser- vice facility. Please have the following information ready when calling Minolta technical support:

1The name and model of your computer.

2The available application RAM.

3Other connected USB devices.

4The name and model of the USB port used to connect the scanner.

5DiMAGE Scan Dual III Utility version number. The version number is displayed by placing the mouse pointer on the status bar in the main window.

6A description of the problem.

7Any message that appears on the screen when the problem occurs.

8The frequency of occurrence.

Warranty and product registration

Please take the time to fill in the warranty and product registration card. Technical support, scan- ner software upgrades, and product information is available when the product is registered.

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Contents AV-A209 Selective-color palette Tone-curve correctionsColor Examples Before YOU Begin Table of Contents Page Table of Contents Page For Proper and Safe USE Page Package contents System RequirementsIBM PC/AT compatible computers PolishBefore installing the utility software InstallationInstalling the utility software Windows Page Installing the utility software Macintosh Page Installing Adobe Photoshop Elements Launching the scanner utility from Photoshop ElementsWindows MacintoshNames of parts Before scanner setup Connecting the USB cableConnecting the AC adapter Disconnecting the scannerTurning on the scanner Turning off the scannerWhere is the emulsion? Film formatsLoading the film Handling filmLoading mounted slides Using the APS Adapter AD-10 sold separately Using the FH-U1 and SH-U1 film holdersLoading a film holder into the scanner Ejecting a film holder Launching the Easy Scan Utility Easy Scan UtilityUsing the Easy Scan Utility Canceling an index scan, prescan, or final scan Macintosh Page Pixel Polish button Auto Dust Brush button File types BMPDimage Scan Dual III Utility Basic scanning pAdvanced scanning p Image processing pLaunching the DiMAGE Scan Dual III Utility Launching the utility from an image-processing applicationSelecting the film format and type Dimage Scan Dual III Utility Basic ScanningIndex scan Main window and index scan tabMaking an index scan Canceling the index scanSelecting index thumbnails Flip and rotate images Fit-to-window button Prescan Main window and prescan tabMaking a prescan Grab toolMagnifying tool Auto croppingManual cropping CHP button APS filmPrescanning the cropped area Auto Dust Brush Removing the effect of dust Pixel Polish Correcting images automatically Main window and Pixel Polish tabPage Making the final scan using Jobs Quitting the DiMAGE Scan Dual III Utility Setting scanner preferences Dimage Scan Dual III Utility Advanced ScanningPage Exposure-control tab Saving exposure settings Loading exposure settingsMore index scan functions Reverse frame orderSaving an index file Saving the index imagesLoading an index file Autoexposure control More prescan functions AE area selection AE lockFocusing the scanner More prescan functions Point AF AutofocusManual focus Inputting scan settings manually Scan setting windowAbout resolution and output size Scan setting examples Saving scan settings as a Job Deleting a JobCustom Wizard Page Setting the output color space Color matchingPage Setting the monitor ICC profile Scanner color profilesColor matching recommendations Output Color Space Monitor RGBMain window and image-correction tab Image processing toolsDimage Scan Dual III Utility Image Processing Tools and functions Effects Guide to image processing toolImage processing glossary Undoing and redoing image corrections Tracking image corrections Snapshot buttonComparing pre and post correction images Saving image correctionsLoading image-correction Jobs Complementary colorsVariation palette Brightness, contrast, and color balance palette Tone curve and histogram corrections Using tone curves Tone curve and histogram paletteDrawing tone curves by freehand Short guide to tone curve corrections Bringing out detail in the shadowsIncreasing image contrast Correcting colorHistogram corrections Tone curve / histogram auto setting White, gray, and black point corrections Setting the white and black-point values Selective-color paletteUnsharp mask Hue, saturation, and lightness palette 35mm film JOB File ListsAPS film Installed Files and Folders Mac OS 8.6 Mac OSTroubleshooting and Technical Support SolutionChecking Scanner Installation Windows Pixel Polish and Mac OSWarranty and product registration Technical supportTechnical Specifications RAMComplementary colors Primary RGB and secondary CMY colorsAN Introduction to Color HSB color model p Complementary colors pHue corrections Universal Copyright Convention AV-A209