Intel EK-KZPCM-UG manual Troubleshooting, No Scsi Devices Are Found During Installation

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Chapter 4. Windows NT Installation

4.Choose Add and select OK when the Setup message prompts, “Are you sure you want to add a SCSI Adapter?”

5.On the SCSI Adapter list go to the bottom and choose HAVE DISK on NT4.0.

6.When prompted, insert the SCSI Driver disk. For the path to the files, leave a:\ and select OK.

7.On the Select OEM Option menu, the miniport driver, Symbios Logic (SYMC8XX), is shown highlighted. If it is not highlighted, select it. Choose OK.

8.At this point the following message might appear:

“The driver(s) for this SCSI Adapter are already on the system. Do you want to use the currently installed driver(s) or install new one(s)?”

Selecting Current uses the driver already on the system, and selecting New uses the driver on the floppy disk. If you choose New, go to Step 9; if you choose Current, go to Step 10.

9.For the path to the OEM SCSI adapter files, leave a:\winnt\miniport and select Continue. Go to Step 11.

10.On the SCSI Adapter Setup menu, choose Close.

11.Reboot to load your new miniport driver.

12.The SYMC8XX.SYS Miniport Driver is now installed on your system. To verify this return to Start/Settings/Control_Panel and select SCSI Adapters. Then select Drivers. You will see SYMBIOS LOGIC PCI[53C8XX] listed.

4.3Troubleshooting

You might experience a problem while installing the driver. Here are some problems that can occur, along with suggestions about how to correct them.

4.3.1 No SCSI Devices Are Found During Installation

If this problem occurs, you might be able to correct it by doing one or more of the following steps.

1.Ensure that you have read and followed the instructions in Section 4.2, Installing the SYMC8XX.SYS Miniport Driver.

2.Ensure that all devices have power and are terminated properly.

3.Check that no devices have duplicate SCSI IDs (check the device installation guide for how to set the SCSI IDs on each disk); the Host Adapter defaults to 7.

EK–KZPCM–UG. B01

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Contents User’s Guide Achtung Page Page Contents Digital OpenVMS Installation Windows NT InstallationDigital Unix Installation Ethernet Description and ConfigurationTables Page Revision Level Date Summary of Changes Revision RecordPage Visit our Web Site for the Latest Information About This GuideAudience Related DocumentationBoldface type ConventionsSupport and Services Who to contact in the Americas Who to contact in EuropeWho to contact in Asia Pacific Page Functional Description Product DescriptionPhysical Description Specifications Kzpcm Host Adapter FeaturesSpecifications Installation Overview Installing the Kzpcm Host AdapterGetting Started User-Supplied Hardware and Software RequirementsKzpcm Host Adapter Kit Contents Back up Your SystemTerminating the Scsi Buses Kzpcm Host Adapter PCB Components Setting Scsi Device IDs Inserting the Host Adapter in a Chassis Slot Installing the Host AdapterInserting the Host Adapter in a Slot Connecting Internal Scsi DevicesInstalling the 68-pin Cable Connector Onto the Host Adapter Installing the 50-pin Cable Connector Onto the Host Adapter Connecting the Ribbon Cable to an Internal Scsi Device Connecting the Ribbon Cable to a Second Internal Scsi Device Connecting External Scsi DevicesConnecting an External Scsi Cable to the Host Adapter Cabling for Typical Configurations Configuration, 16-bit Internal Devices Only 10 Configuration, 16-bit Internal and 8-bit Devices Channel a 16 B it Channel B 16 Bit ID = Page Starting the On-board Configuration Utility Bios Configuration UtilityNvram Descriptions of the Main Menu SelectionsSelected Adapter Utilities Menu Adapter Setup MenuDevice Selections Device Specific Parameter Menu Parameter Settings Quick Reference Chart Exiting the Configuration UtilityParameter Console Operating System SRM Page SYMC8XX.SYS Miniport Driver Description Windows NT InstallationInstalling the SYMC8XX.SYS Miniport Driver No Scsi Devices Are Found During Installation TroubleshootingProblems With Ultra Devices Using Ultra Protocol Digital OpenVMS Driver Description Digital OpenVMS InstallationDigital OpenVMS, Version 7.1-1H1 Only Installing the Digital OpenVMS DriverBoot -flag 0,80000 dka400,dkb0,dva0 Sys$systemsys$config.dat Sys$systemsys$userconfig.datType in DVA0 $ shutdown Set bootdefdev dkb0 Set bootosflags 0,0 Boot $ reboot $ product install ITI3140Digital OpenVMS, Version 7.1-1H2 or Higher $ mount dva0 3pbkitFrom the system SRM console boot the CD-ROM drive as follows Changing the Scsi ID of the Host Adapter VMS Digital Unix Driver Description Digital Unix InstallationDriver Installation Installing the Digital Unix Driver#/usr/opt/ITPSA100/conf/itconfig.sh Syscfgfile Addition of New Hardware After Kzpcm Installation#/usr/opt/ITPSA100/data/itconfig.dat Bus Re-numberingExample # uerf -R -r 300 more# cd /sys/conf # doconfig -c Syscfgfile # cp /vmunix /vmunix.orig# cd /sys/SYSCFGFILE # cp vmunix /vmunix Setting the Host Adapter Scsi ID Unix Setting the Host Adapter ID at the System ConsoleSetting the Adapter ID Under the Unix Operating System #shutdown -r now #cd /sys/$SYSCFGNAME #cp vmunix /vmunixPage Kzpcm Host Adapter Ethernet Option Features Ethernet Description and ConfigurationDisplaying and Setting Ethernet Port Characteristics P0 Set Ewn0modeInitial System Installation System Installation for Windows NT on Ethernet OptionExisting System Installation Show Ewn0modeEthernet Description and Configuraton Page Kzpcm Host Adapter Diagnostics Show configLocating the Kzpcm Host Adapter in the System Seagate ST31055W Determining the Kzpcm Host Scsi ID Show devSet pkb0hostid 6 ! Scsi bus port B Locating Scsi Device ID Conflicts Two Disk Drives with the Same IDDisk Drives with the Same ID as the Host Checking the Scsi Bus Termination Testing the Scsi PortsExer dkb ShowstatusShow ewa0mode Testing the EthernetNettest ewa0 -mode internal -pass Showstatus KilldiagEK-KZPCM-UG. B01 Reader’s Comments