Lenovo 9353 Getting information, help, and service, Information resources, Online Books folder

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Chapter 7. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Online Books folder

Note: The Online Books folder is only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.

The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the publication.

To view the publications, click Start → All Programs → Online Books → Online Books, then double-click the appropriate publication for your computer. The publications are also available on the Lenovo Support Web site at: http://www.lenovo.com/support

Notes:

1.The publications are in Portable Document Format (PDF). To view the publications, you need to have the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation.

2.The publications are available in other languages on the Lenovo Support Web site at:

http://www.lenovo.com/support

3.If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the language version you want from the Adobe Web site at: http://www.adobe.com

Lenovo ThinkVantage Tools

The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.

Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.

To access the Lenovo ThinkVantage Tools program, click Start → All Programs → Lenovo ThinkVantage Tools.

© Copyright Lenovo 2008, 2009

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Second Edition December Copyright Lenovo 2008 Contents Index Important safety information Vi User Guide Product overview FeaturesConnectivity Security features Environment SpecificationsSoftware provided with your Windows operating system Software overviewLenovo ThinkVantage Toolbox Antivirus software Locations Locating connectors on the front of your computerRear connector locations Locating connectors on the rear of your computerConnector Description Component locations Locating componentsLocating internal drives Locating parts on the system boardShows the locations of the drive bays User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the computer cover Removing the computer cover Installing or replacing a PCI card Removing and reinstalling the front bezelOpening the PCI card latch What to do next Opening the retaining clips Installing or replacing a memory moduleRemoving the memory module Replacing the batteryInstall a new battery Removing the retaining screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Removing the heat sink and fan assembly Replacing the primary hard disk drive Replacing the heat sink and fan assemblyRemoving the primary hard disk drive Installing the primary hard disk drive into the bracket Replacing the secondary hard disk drive Installing the primary hard disk drive and bracketRemoving the secondary hard disk drive Installing the secondary hard disk drive into the bracket Replacing the optical drive Installing the secondary hard disk drive and drive cageRemoving the optical drive Replacing the diskette drive or card reader Removing the diskette drive or card reader Removing the front fan assembly Replacing the front fan assemblyInstalling the front fan assembly Replacing the rear fan assemblyRemoving the rear fan assembly Installing the rear fan assembly Replacing the front audio and USB assemblyRemoving the front audio and USB assembly Removing the old internal speaker Replacing the internal speakerReplacing the keyboard Installing a new internal speakerKeyboard connectors Replacing the mouse Completing the parts replacementReinstalling the computer cover Installing security featuresIntegrated cable lock Integrated cable lockPassword protection Erasing lost or forgotten passwords clearing CmosPadlock Installing or replacing hardware User Guide Recovery information Creating and using recovery mediaCreating recovery media Using recovery media Performing backup and recovery operations Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace Creating rescue media Creating and using rescue mediaCreating and using a recovery repair diskette Using rescue mediaCreating a recovery repair diskette Using a recovery repair disketteInstalling or reinstalling device drivers Solving recovery problems Setting a rescue device in the startup sequenceStarting the Setup Utility program Using the Setup UtilityViewing and changing settings Using passwordsUser Password Password considerationsAdministrator Password Setting, changing, and deleting a passwordSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Exiting from the Setup Utility programUsing system programs Updating flashing the Bios from a diskette or discUpdating system programs Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsLenovo ThinkVantage Toolbox Diagnostic programsLenovo System Toolbox PC-Doctor for Rescue and Recovery Cleaning the mouse PC-Doctor for DOS Optical mouse Non-optical mouse User Guide Information resources Getting information, help, and serviceOnline Books folder Lenovo ThinkVantage ToolsSafety and Warranty Access HelpThinkVantage Productivity Center Lenovo WelcomeHelp and service Using the documentation and diagnostic programsCalling for service Purchasing additional services Using other servicesAppendix. Notices Trademarks Television output noticeCRU IndexPower Page User Guide Page Part Number 89Y0418

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