Lenovo 9623, 9705, 9625, 9421 Help and service, Using the documentation and diagnostic programs

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vPurchase upgrades and extended hardware repair services.

vDownload the latest device drivers and software updates for your computer model.

vAccess the online manuals for your products.

vAccess the Lenovo Limited Warranty.

vAccess troubleshooting and support information for your computer model and other supported products.

vFind the service and support phone number for your country or region.

vFind a Service Provider located near you.

Help and service

This section contains information about obtaining help and service.

Using the documentation and diagnostic programs

If you experience a problem with your computer, see Chapter 6, “Troubleshooting and diagnostics,” on page 67. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 73.

If you suspect a software problem, see the documentation, including readme files and online help, that comes with the operating system or application program.

Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 68.

Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, follow the instructions at:

http://www.lenovo.com/support

Calling for service

During the warranty period, you can get help and information by telephone through the Customer Support Center.

These services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered by the warranty:

vReplacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Chapter 7. Getting information, help, and service 75

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Second Edition December Copyright Lenovo 2008 Contents Index Important safety information Vi User Guide Product overview FeaturesConnectivity Security features Environment SpecificationsSoftware provided with your Windows operating system Software overviewLenovo ThinkVantage Toolbox Antivirus software Locations Locating connectors on the front of your computerRear connector locations Locating connectors on the rear of your computerConnector Description Component locations Locating componentsLocating internal drives Locating parts on the system boardShows the locations of the drive bays User Guide Handling static-sensitive devices Installing or replacing hardwareInstalling or replacing hardware Installing external optionsRemoving the computer cover Removing the computer cover Installing or replacing a PCI card Removing and reinstalling the front bezelOpening the PCI card latch What to do next Opening the retaining clips Installing or replacing a memory moduleRemoving the memory module Replacing the batteryInstall a new battery Removing the retaining screws for the power supply assembly Replacing the power supply assemblyReplacing the heat sink and fan assembly Removing the heat sink and fan assembly Replacing the primary hard disk drive Replacing the heat sink and fan assemblyRemoving the primary hard disk drive Installing the primary hard disk drive into the bracket Replacing the secondary hard disk drive Installing the primary hard disk drive and bracketRemoving the secondary hard disk drive Installing the secondary hard disk drive into the bracket Replacing the optical drive Installing the secondary hard disk drive and drive cageRemoving the optical drive Replacing the diskette drive or card reader Removing the diskette drive or card reader Removing the front fan assembly Replacing the front fan assemblyInstalling the front fan assembly Replacing the rear fan assemblyRemoving the rear fan assembly Installing the rear fan assembly Replacing the front audio and USB assemblyRemoving the front audio and USB assembly Removing the old internal speaker Replacing the internal speakerReplacing the keyboard Installing a new internal speakerKeyboard connectors Replacing the mouse Completing the parts replacementReinstalling the computer cover Installing security featuresIntegrated cable lock Integrated cable lockPadlock Password protectionErasing lost or forgotten passwords clearing Cmos Installing or replacing hardware User Guide Creating recovery media Recovery informationCreating and using recovery media Using recovery media Performing a recovery operation Performing backup and recovery operationsPerforming a backup operation Using the Rescue and Recovery workspace Creating rescue media Creating and using rescue mediaCreating and using a recovery repair diskette Using rescue mediaInstalling or reinstalling device drivers Creating a recovery repair disketteUsing a recovery repair diskette Solving recovery problems Setting a rescue device in the startup sequenceUsing passwords Using the Setup UtilityStarting the Setup Utility program Viewing and changing settingsSetting, changing, and deleting a password Password considerationsUser Password Administrator PasswordSelecting a temporary startup device Selecting a startup deviceSelecting or changing the startup device sequence Exiting from the Setup Utility programUpdating system programs Using system programsUpdating flashing the Bios from a diskette or disc Recovering from a POST/BIOS update failure Updating flashing the Bios from your operating systemUpdating system programs User Guide Basic troubleshooting Troubleshooting and diagnosticsLenovo ThinkVantage Toolbox Diagnostic programsLenovo System Toolbox PC-Doctor for Rescue and RecoveryOptical mouse Cleaning the mousePC-Doctor for DOS Non-optical mouse User Guide Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderLenovo Welcome Access HelpSafety and Warranty ThinkVantage Productivity CenterCalling for service Help and serviceUsing the documentation and diagnostic programs Purchasing additional services Using other servicesAppendix. Notices Trademarks Television output noticeCRU IndexPower Page User Guide Page Part Number 89Y0418
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9421, 9953, 9705, 9935, 9795 specifications

Lenovo has established itself as a significant player in the global technology market, particularly with its innovative line of laptops. The models 9353, 3656, 9625, 7061, and 9946 showcase the company's commitment to combining performance, portability, and cutting-edge technology.

The Lenovo 9353 is known for its sleek design and powerful performance. It features Intel's latest processors and high-speed SSD options, making it an excellent choice for professionals and creatives who require robust computing power. The 9353 is equipped with a vibrant display that enhances the visual experience, perfect for graphic design or content consumption. Its lightweight build ensures portability, making it easy to carry around.

The Lenovo 3656 stands out with its affordability without compromising on essential features. It is powered by AMD processors and offers decent graphics capabilities, ideal for everyday tasks like browsing, streaming, and office applications. The battery life is commendable, supporting all-day use for students and professionals alike. The 3656 also includes a solid build quality, ensuring durability and reliability.

Next, the Lenovo 9625 is a high-end model designed for gaming enthusiasts. With a powerful NVIDIA graphics card, this laptop delivers an immersive gaming experience with high frame rates and stunning visuals. The 9625 also comes with an advanced cooling system to prevent thermal throttling during extended gaming sessions. Its customizable RGB keyboard appeals to gamers who appreciate aesthetics alongside high performance.

The Lenovo 7061 is tailored for business users. It features enhanced security measures, including a fingerprint reader and a TPM chip to safeguard sensitive data. The 7061's display is designed for long hours of work, with anti-glare technology reducing eye strain. It also provides ample connectivity options, making it a versatile choice for professionals on the go.

Lastly, the Lenovo 9946 is a convertible laptop that offers the flexibility of a tablet and the functionality of a laptop. It boasts a touchscreen display and 2-in-1 versatility, making it suitable for various uses, from casual browsing to professional presentations. The Lenovo 9946 is powered by Intel’s latest technologies, ensuring high performance and seamless multitasking, along with a stylus for precision input.

Overall, these Lenovo models cater to different needs and preferences, all while emphasizing performance, portability, and cutting-edge technology, solidifying Lenovo's reputation in the laptop arena.