Lenovo G40 Series manual Solving computer problems

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Solving computer problems

Message

Solution

 

 

021x: Keyboard error

Make sure that there are no objects placed on the keyboard, or if you have

 

one, the external keyboard. Turn off the computer, and turn off all attached

 

devices. Turn on the computer first; then turn on the attached devices.

 

If you still see the same error code, do the following:

 

If an external keyboard is connected, do the following:

 

v Turn off the computer and disconnect the external keyboard; then turn on

 

the computer. Make sure that the built-in keyboard operates correctly. If it

 

does, have the external keyboard serviced.

 

v Make sure that the external keyboard is connected to the correct

 

connector.

 

Test the computer by using PC-Doctor.

 

v If the computer stops during the test, have the computer serviced.

0230: Shadow RAM error

The shadow RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0231: System RAM error

The system RAM failed. Test your computer’s memory with PC-Doctor. If

 

you added a memory module just before turning the computer on, reinstall

 

it. Then test the memory with PC-Doctor.

 

 

0232: Extended RAM

The extended RAM failed. Test your computer’s memory with PC-Doctor. If

error

you have increased memory just before turning the computer on, reinstall it.

 

Then test the memory with PC-Doctor.

 

 

0250: System battery

The backup battery, which is used to preserve the configuration information,

error

such as the date and time, while the computer is turned off, is depleted.

 

Recharge the battery for one hour by connecting the ac adapter to the

 

computer and run BIOS Setup Utility to verify the configuration. If you still

 

have a probelm, replace the battery and run the BIOS Setup Utility to verify

 

the configuration. If you still have a problem, have the computer serviced.

 

 

0251: System CMOS

The system CMOS might have been corrupted by an application program.

checksum bad

The computer uses the default settings. Run the BIOS Setup Utility to

 

reconfigure the settings. If you still see the same error code, have the

 

computer serviced.

 

 

0260: System timer error

Have the computer serviced.

 

 

0270: Real time clock

Have the computer serviced.

error

 

 

 

0271: Date and time

Neither the date nor the time is set in the computer. Set the date and time,

error

using the BIOS Setup Utility.

 

 

14ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΕξουσιοδοτηµ Τεχνικ Και µε κ Ηλεκτρονικ Να βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητΚαι υποστ Στην απ ΚΙΝ∆ΥΝΟΣ ΠροσοχΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features Diskette drive External interfaceSpecifications Important tips Be careful about where and how you work Caring for your ThinkPad computerBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Caring for your ThinkPad computer Solving computer problems Diagnosing problems TroubleshootingError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Errors without messages ProblemSolution Password problem Power switch problem Keyboard problemsTrackPoint problems Standby or hibernation problems Click Power Management Computer screen problems For Windows XPClick Control Panel Click AdvancedFor Windows Battery problems Hard disk drive problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Recovering pre-installed software Click Restore factory contentsUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterGetting help around the world FRUGetting help and service Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Enabling Extended Channel Mode Authorized Operation Within the United States and CanadaAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Appendix B. Warranty information Lenovo Statement of Limited WarrantyWhat this Warranty Covers Part 1 General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Mexico ParaguayPeru UruguayUnited States Asia Pacific AustraliaCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Japan MalaysiaNEW Zealand PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad G40 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodCustomer Replaceable Unit ″CRU″ Service On-site ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Customer Replaceable Units CRUs IBMThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesTrademarks Asia Pacific CountriesThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951