Lenovo G40 Series manual Recovering pre-installed software, Click Restore factory contents

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Starting BIOS Setup Utility

9.Select Restart; then press Enter. Move the cursor to the option you want for restarting your computer; then press Enter. Your computer restarts.

Recovering pre-installed software

Your computer hard disk has a hidden, protected area for backups. Contained within this area is a complete backup of the hard disk as it was shipped from the factory and a program called Rescue and Recovery.

If you installed the Rapid Restore Ultra program, Rescue and Recovery also contains additional Rapid Restore Ultra backups that reflect the contents of the hard disk, as it existed at various points in time.

You can use the Rescue and Recovery workspace to restore the contents of the hard disk to an earlier state using any of the backup images stored in the protected area. Rescue and Recovery workspace runs independently of the Windows operating system. Therefore, you can start it by pressing the blue Access IBM button when prompted during startup.

After the Rescue and Recovery workspace opens you can perform a recovery operation, even if you are unable to start Windows. For more information about the Rapid Restore Ultra program, see “Backing up and restoring data” in Access IBM, your on-board help. For more information about the Rescue and Recovery, see “Introducing Rescue and Recovery” in Access IBM.

To recover the hard disk to its original contents, do the following:

Note: The recovery process might take up to 2 hours.

Attention: All of the files on the primary hard disk partition (usually drive C) will be lost in the recovery process. If possible, be sure to back up copies of the files you have saved on your drive C before you begin.

Note: You might need to use a diskette drive in the recovery process. Use a drive that is compatible with your ThinkPad computer.

1.If possible, save all your files and shut down your operating system.

2.Turn off your computer.

3.Turn on your computer. Watch the display carefully. When the following message is displayed, press the blue Access IBM button to open the Rescue and Recovery: To interrupt normal startup, press the blue Access IBM button.The Rescue and Recovery workspace opens.

4.Click Restore factory contents.

5.Follow the instructions on the screen.

Chapter 2. Solving computer problems 31

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΚαι υποστ Στην απ Εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΝα βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητ Προσοχ ΚΙΝ∆ΥΝΟΣΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii CDC ΠροσοχηΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xviii ThinkPad G40 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFront view Features External interface Diskette driveSpecifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer keyboard Cleaning the cover of your computerCleaning your computer display Caring for your ThinkPad computer Solving computer problems Troubleshooting Diagnosing problemsError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Solution Errors without messagesProblem Password problem Keyboard problems Power switch problemTrackPoint problems Standby or hibernation problems Click Power Management For Windows XP Computer screen problemsClick Control Panel Click AdvancedFor Windows Hard disk drive problems Battery problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Click Restore factory contents Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the worldGetting help and service Usage environment and your health Appendix A. Wireless related informationWireless interoperability Authorized Operation Within the United States and Canada Enabling Extended Channel ModeAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Lenovo Statement of Limited Warranty Appendix B. Warranty informationWhat this Warranty Covers Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Paraguay MexicoPeru UruguayAsia Pacific Australia United StatesCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad G40 Series Service and Troubleshooting Guide France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationOn-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide IBM Appendix C. Customer Replaceable Units CRUsThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951