Lenovo G40 Series manual Select Security Predesktop Area- Access IBM Predesktop Area

Page 38

Solving computer problems

Message

Solution

 

 

1810: Hard disk partition

A problem in recognizing the layout of the partition on the hard disk has

layout error

halted the computer startup. Either the Predesktop Area has been deleted, or

 

the hard disk contains corrupt data. To try to restart your computer,

 

complete one of the following:

 

v If the Predesktop Area has been deleted

 

1. Press F1 to open BIOS Setup Utility.

 

2. Select Security –> Predesktop Area–> Access IBM Predesktop Area.

 

3. Set this item to Disabled.

 

4. Save and exit.

 

v If the above fails

 

1. Press Enter.

 

2. Double-clickRECOVER TO FACTORY CONTENTS and follow

 

on-screen instructions.

 

Note: This will permanently erase the entire contents of the hard disk,

 

and then install software preinstalled.

 

Press F1 to open BIOS Setup Utility, or Enter to start the Predesktop Area.

 

If the computer still does not start, call the Support Center. Telephone

 

numbers are listed in “Worldwide telephone list” on page 65.

 

 

The power-on password

A power-on password or a supervisor password is set. Type the password

prompt

and press Enter to use the computer. If the power-on password is not

 

accepted, a supervisor password might have been set. Type the supervisor

 

password and press Enter. If you still see the same error message, have the

 

computer serviced.

 

 

The hard disk password

A hard disk password is set. Type the password and press Enter to use the

prompt

computer.

 

If you still see the same error message, have the computer serviced.

 

 

Hibernation error

The system configuration changed between the time your computer entered

 

hibernation mode and the time it left this mode, and your computer cannot

 

resume normal operation.

 

v Restore the system configuration to what it was before your computer

 

entered hibernation mode.

 

v If the memory size has been changed, re-create the hibernation file.

Operating system not

Verify the following:

found.

v The hard disk drive is correctly installed.

 

v A startable diskette is in the diskette drive

 

If you still see the same error message, check the boot sequence, using the

 

BIOS Setup Utility.

 

 

Fan error

The cooling fan has failed. Have the computer serviced.

 

 

16ThinkPad® G40 Series Service and Troubleshooting Guide

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµαντικ Οδηγ Σχετικ Με την ασϕ ΣηµεΚαι υποστ Στην απ Εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΝα βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητ ΚΙΝ∆ΥΝΟΣ ΠροσοχΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii Προσοχη CDCΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Information about hard disk capacity Important notice for usersImportant regulatory notice for users Xviii ThinkPad G40 Series Service and Troubleshooting Guide Finding information with Access IBM XixXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFront view Features Diskette drive External interfaceSpecifications Be gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning the cover of your computer Cleaning your computer keyboardCleaning your computer display Caring for your ThinkPad computer Solving computer problems Error messages Diagnosing problemsTroubleshooting Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Solution Errors without messagesProblem Password problem Power switch problem Keyboard problemsTrackPoint problems Standby or hibernation problems Click Power Management Click Control Panel Computer screen problemsFor Windows XP Click AdvancedFor Windows Battery problems Hard disk drive problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Recovering pre-installed software Click Restore factory contentsUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help and service Getting help on the Web Calling the Customer Support CenterGetting help around the world FRUGetting help and service Usage environment and your health Appendix A. Wireless related informationWireless interoperability Enabling Extended Channel Mode Authorized Operation Within the United States and CanadaAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 General TermsWhat Lenovo Will Do to Correct Problems What this Warranty Does not CoverHow to Obtain Warranty Service Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawPart 2 Country-unique Terms Peru MexicoParaguay UruguayCambodia and Laos United StatesAsia Pacific Australia CAMBODIA, INDONESIA, and LaosIndia NEW Zealand JapanMalaysia PEOPLE’S Republic of China PRCSingapore EUROPE, Middle EAST, Africa EmeaGoverning Law Arbitration The following is added under this heading European Union EU ConsumersThinkPad G40 Series Service and Troubleshooting Guide France Following Terms Apply to the Country Specified AustriaEgypt Ireland GermanyHungary Items for Which Lenovo is Not Liable SlovakiaUnited Kingdom Part 3 Warranty Information Warranty PeriodCourier or Depot Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Customer Carry-In or Mail-In ServiceCRU and Customer Carry-In or Mail-In Service Worldwide telephone listCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide Appendix C. Customer Replaceable Units CRUs IBMThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Television output notice Electronic emissions noticesIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statementEnvironmental notices for Japan Disposing of a disused lithium batteryHandling a disused ThinkPad battery pack IBM Lotus Software Offer U. S. Or Canada Call Latin American Countries European CountriesTrademarks Asia Pacific CountriesThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951