Lenovo G40 Series manual Part 3 Warranty Information, Warranty Period

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Part 3 - Warranty Information

This Part 3 provides information regarding the warranty applicable to your Machine, including the warranty period and type of warranty service Lenovo provides.

Warranty Period

The warranty period may vary by country or region and is specified in the table below. NOTE: Regionmeans either Hong Kong or Macau Special Administrative Region of China.

A warranty period of 3 years on parts and 1 year on labor means that Lenovo provides warranty service without charge for:

a. parts and labor during the first year of the warranty period; and

b. parts only, on an exchange basis, in the second and third years of the warranty period. Your Service Provider will charge you for any labor provided in performance of the repair or replacement(s) in the second and third year of warranty period.

 

 

 

Types of

Machine

 

 

Warranty

Type

Country or Region of Purchase

Warranty period

Service

 

 

 

 

2881

US, Canada, Brazil, Mexico,

Parts and Labor - 1 year

6

 

Japan, and Australia

Battery pack - 1 year

1

 

 

 

 

 

All other countries except the

Parts and Labor - 1 year

7

 

US, Canada, Brazil, Mexico,

Battery pack - 1 year

1

 

Japan, and Australia

 

 

 

 

 

 

2882

US, Canada, Brazil, Mexico, and

Parts and Labor - 3 years

6

 

Australia

Battery pack - 1 year

1

 

 

 

 

 

All other countries except the

Parts and Labor - 3 years

7

 

US, Canada, Brazil, Mexico, and

Battery pack - 1 year

1

 

Australia

 

 

 

 

 

 

 

Japan

Parts and Labor - 1 year

6

 

 

Battery pack - 1 year

1

 

 

 

 

2886

US

Parts and Labor - 1 year

6

 

 

Battery pack - 1 year

1

 

 

 

 

Types of Warranty Service

If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine in the above table and as described below. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of

Appendix B. Warranty information 63

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΝα βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητ Εξουσιοδοτηµ Τεχνικ Και µε κ ΗλεκτρονικΚαι υποστ Στην απ Προσοχ ΚΙΝ∆ΥΝΟΣΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii CDC ΠροσοχηΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important regulatory notice for users Important notice for usersInformation about hard disk capacity Xviii ThinkPad G40 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Front view Your ThinkPad at a glanceRear view Features External interface Diskette driveSpecifications Caring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCleaning your computer display Caring for your ThinkPad computer Solving computer problems Troubleshooting Diagnosing problemsError messages Click PC-DoctorSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Problem Errors without messagesSolution Password problem Keyboard problems Power switch problemTrackPoint problems Standby or hibernation problems Click Power Management For Windows XP Computer screen problemsClick Control Panel Click AdvancedFor Windows Hard disk drive problems Battery problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Click Restore factory contents Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the worldGetting help and service Wireless interoperability Appendix A. Wireless related informationUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel ModeAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Lenovo Statement of Limited Warranty Appendix B. Warranty informationWhat this Warranty Covers Part 1 General TermsHow to Obtain Warranty Service What this Warranty Does not CoverWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Paraguay MexicoPeru UruguayAsia Pacific Australia United StatesCambodia and Laos CAMBODIA, INDONESIA, and LaosIndia Malaysia JapanNEW Zealand PEOPLE’S Republic of China PRCEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad G40 Series Service and Troubleshooting Guide Egypt Following Terms Apply to the Country Specified AustriaFrance Hungary GermanyIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationOn-site Service Customer Replaceable Unit ″CRU″ ServiceCourier or Depot Service Customer Carry-In or Mail-In ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide IBM Appendix C. Customer Replaceable Units CRUsThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementHandling a disused ThinkPad battery pack Disposing of a disused lithium batteryEnvironmental notices for Japan IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951