Lenovo G40 Series manual CRU and Customer Carry-In or Mail-In Service, Worldwide telephone list

Page 87

This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair.

*This type of service is called ThinkPad EasyServ or EasyServ in some countries.

To obtain warranty service contact a Service Provider. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list.

Country or Region	Telephone Number

Africa	Africa: +44 (0)1475 555 055
	South Africa: +27 11 3028888 and 0800110756
	Central Africa: Contact the nearest IBM Business Partner

Argentina	0800-666-0011 (Spanish)

Australia	131-426 (English)

Austria	+43-1-24592-5901 (30 day up and running support)
	01-211-454-610 (Warranty service and support)
	(German)

Belgium	02-210-9820 (30 day up and running support)
	02-225-3611 (Warranty service and support) (Dutch)
	02-210-9800 (30 day up and running support)
	02-225-3611 (Warranty service and support) (French)

Bolivia	0800-0189 (Spanish)

Brazil	Sao Paulo region: (11) 3889-8986
	Toll free outside Sao Paulo region: 0800-7014-815
	(Brazilian Portuguese)

Canada	1-800-565-3344 (English, French)
	In Toronto only call: 416-383-3344

Chile	800-224-488 (Spanish)

China	800 810 1818 (Mandarin)

Appendix B. Warranty information 65

Image 87

Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΕξουσιοδοτηµ Τεχνικ Και µε κ Ηλεκτρονικ Να βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητΚαι υποστ Στην απ Προσοχ ΚΙΝ∆ΥΝΟΣΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii CDC ΠροσοχηΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad G40 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features External interface Diskette driveSpecifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCleaning your computer display Caring for your ThinkPad computer Solving computer problems Click PC-Doctor Diagnosing problemsTroubleshooting Error messagesSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Errors without messages ProblemSolution Password problem Keyboard problems Power switch problemTrackPoint problems Standby or hibernation problems Click Power Management Click Advanced Computer screen problemsFor Windows XP Click Control PanelFor Windows Hard disk drive problems Battery problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Click Restore factory contents Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the worldGetting help and service Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel ModeAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Part 1 General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Uruguay MexicoParaguay PeruCAMBODIA, INDONESIA, and Laos United StatesAsia Pacific Australia Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad G40 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationCustomer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide IBM Appendix C. Customer Replaceable Units CRUsThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951