Lenovo G40 Series manual Errors without messages, Problem, Solution

Page 39

 

Solving computer problems

 

 

Message

Solution

 

 

EMM386 Not Installed

Edit C:\CONFIG.SYS and change a line from

— Unable to Set Page

device=C:\WINDOWS\EMM386.EXE RAM

Frame Base Address.

 

 

to

 

device=C:\WINDOWS\EMM386.EXE NOEMS

 

and save this file.

 

 

CardBus Configuration

Go to the BIOS Setup Utility. Press F9 and then Enter to load the default

Error —Device Disabled

setting.

 

Press F10 and then Enter to restart the system.

 

 

Thermal sensing error

The thermal sensor is not functioning correctly. Have the computer serviced.

 

 

Errors without messages

Problem:

When I turn on the machine, nothing appears on the screen and the machine does not beep while starting up.

Note: If you are not sure whether you heard any beeps, turn off the computer; then turn it on again, and listen again. If you are using an external monitor, refer to “Computer screen problems” on page 23.

Solution:

If a power-on password is set, press any key to display the power-on password prompt, and then type the correct password and press Enter.

If the power-on password prompt does not appear, the brightness level might be set to minimum brightness. Adjust the brightness level by pressing Fn+Home.

If the screen still remains blank, make sure that:

vThe battery is installed correctly.

vThe ac adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

vThe computer power is on. (Turn on the power switch again for confirmation.)

If these items are properly set, and the screen remains blank, have the computer serviced.

Problem:

When I turn on the machine, nothing appears on the screen, but I hear two or more beeps.

Chapter 2. Solving computer problems 17

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Contents ThinkPad G40 Series Service and Troubleshooting Guide Page ThinkPad G40 Series Service and Troubleshooting Guide Page Contents Iv ThinkPad G40 Series Service and Troubleshooting Guide Σηµε Σηµαντικ Οδηγ Σχετικ Με την ασϕΕξουσιοδοτηµ Τεχνικ Και µε κ Ηλεκτρονικ Να βρε Κατ Με τους αριθµο τηλεϕ Που µπορε Να καλ Για Να ζητΚαι υποστ Στην απ Προσοχ ΚΙΝ∆ΥΝΟΣΚαλ Και µετασχηµατιστ Φις και πρ Θερµ Και εξαερισµ CD και DVD Πληροϕορ Ασϕ Xiii CDC ΠροσοχηΣχετικ Με τις προδιαγραϕ Των συσκευ Laser ΠΡΟΕΙ∆ΟΠΟΙΗΣΗ Ο χειρισµ Important notice for users Important regulatory notice for usersInformation about hard disk capacity Xviii ThinkPad G40 Series Service and Troubleshooting Guide Xix Finding information with Access IBMXx ThinkPad G40 Series Service and Troubleshooting Guide Overview of your new ThinkPad computer Your ThinkPad at a glance Front viewRear view Features External interface Diskette driveSpecifications Carry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer keyboard Cleaning the cover of your computerCleaning your computer display Caring for your ThinkPad computer Solving computer problems Click PC-Doctor Diagnosing problemsTroubleshooting Error messagesSolving computer problems Solving computer problems Solving computer problems Select Security Predesktop Area- Access IBM Predesktop Area Errors without messages ProblemSolution Password problem Keyboard problems Power switch problemTrackPoint problems Standby or hibernation problems Click Power Management Click Advanced Computer screen problemsFor Windows XP Click Control PanelFor Windows Hard disk drive problems Battery problemsStartup problem Solving computer problems Other problems Solving computer problems Starting Bios Setup Utility Click Restore factory contents Recovering pre-installed softwareHandling a hard disk drive Upgrading the hard disk driveUpgrading the hard disk drive Replacing the battery Replacing the battery Replacing the battery Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and serviceFRU Getting help around the worldGetting help and service Appendix A. Wireless related information Wireless interoperabilityUsage environment and your health Authorized Operation Within the United States and Canada Enabling Extended Channel ModeAppendix A. Wireless related information ThinkPad G40 Series Service and Troubleshooting Guide Part 1 General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Uruguay MexicoParaguay PeruCAMBODIA, INDONESIA, and Laos United StatesAsia Pacific Australia Cambodia and LaosIndia PEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Arbitration The following is added under this heading Consumers European Union EUThinkPad G40 Series Service and Troubleshooting Guide Following Terms Apply to the Country Specified Austria EgyptFrance Germany HungaryIreland Slovakia Items for Which Lenovo is Not LiableUnited Kingdom Warranty Period Part 3 Warranty InformationCustomer Carry-In or Mail-In Service Customer Replaceable Unit ″CRU″ ServiceOn-site Service Courier or Depot ServiceWorldwide telephone list CRU and Customer Carry-In or Mail-In ServiceCountry or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Appendix B. Warranty information ThinkPad G40 Series Service and Troubleshooting Guide IBM Appendix C. Customer Replaceable Units CRUsThinkPad G40 Series Service and Troubleshooting Guide Appendix D. Notices Electronic emissions notices Television output noticeEuropean Union EMC Directive conformance statement Industry Canada Class B emission compliance statementDisposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American CountriesAsia Pacific Countries TrademarksThinkPad G40 Series Service and Troubleshooting Guide Index ThinkPad G40 Series Service and Troubleshooting Guide Page Part Number 39T5951