JBL CVR700, CVPD50 Troubleshooting Guide, Main Power Switch turned off Press in Main Power Switch

SYMPTOM

POSSIBLE CAUSE

SOLUTION

Unit does not turn on

• Main Power Switch turned off

• Press in Main Power Switch 0.

• No AC power

• Check AC power plug and make certain

any switched outlet is turned on.

• Standby pressed within 4 seconds

• Press the Standby Switch at least

after Main Power Switch

4 seconds after the unit has been

turned on by the Main Power Switch 0.

Disc does not play

• Disc loaded improperly

• Load disc label-side up; align the disc

with the guides and place it in its

proper position.

• Incorrect disc type

• Check to see that disc is CD, CD-R,

CD-RW, VCD, SVCD, MP3, WMA, Photo CD,

DVD-R, DVD-RW, DVD+R, DVD+RW

(standard conforming), DVD-Video

or DVD-Audio; other types will not play.

• Invalid Region Code

• Make sure disc’s Region Code matches

code shown on rear panel of unit.

• Rating is above parental preset

• Enter password to override or change

rating settings (see page 54).

No picture

• Intermittent connections

• Check all video connections.

• Wrong input

• Check input selection of TV or receiver.

• Progressive Scan output selected

• Use Progressive Scan mode only with

compatible TV.

• Video Off feature active

• Press Screen Standby Button Y 19

to reactivate video circuitry (see page 71).

• Incompatibility between DVI (HDCP)

• Make sure to obtain the most recent

source unit and CVR700

software update for the source unit.

• Port needs to be reset

• Sometimes it helps to simply turn off the

CVR700 using the Main Power On/Off

Switch 0, turn off the master power switch

on the CVPD50 (depressed towards rear of

unit), unplug the JBL Digital Link cable and

unplug the AC power cords from both units.

Then follow these steps in reverse order, and

often the unit will function normally.

• LED on CVPD50 flashing yellow and red

• Check AC power cord connections at wall

and unit. Check CVPD50 power switch

(should be depressed toward rear of unit).

See note on page 45.

“Snowy” picture when used with

• Copy protection communication

• Reset the connection by switching sources

external DVI (HDCP) DVD player

between the source unit and the

on the CVR700, or by stopping and

CVR700 was unsuccessful

restarting the DVD.

No sound

• Intermittent connections

• Check all audio connections.

• Incorrect digital audio selection

• Check digital audio settings.

• DVD disc is in fast or slow mode

• There is no audio playback on DVD discs

during fast or slow modes.

• Surround receiver not compatible

• Use analog audio outputs.

with 96kHz PCM audio

Picture is distorted or jumps during

• MPEG-2 decoding

• It is a normal artifact of DVD playback

fast forward or reverse play

for pictures to jump or show some

distortion during rapid play.

Some remote buttons do not operate

• Function not permitted at this time

• With most DVDs, some functions are

during DVD play; prohibited

not permitted at certain times (e.g.,

symbol

appears (see below)

Track Skip) or at all (e.g., direct audio

track selection).