Epson ELP-800UG Remote control does not work, Is the remote control too far from the projector?

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Troubleshooting

The remote control does not work

Power

A/V Mute Freeze

E-Zoom

MenuHelp

Comp1 Comp2/YCbCr

Source

Video S-Video

AutoResize

Is the R/C switch on the remote control set to the ON position?

(P.14)

Is the remote control being pointed in the right direction?

The operating angle for the remote control is approximately ±30 ° horizontally and approximately ±15 ° vertically.

Is the remote control too far from the projector?

P in P

Preset

Volume

The operating distance for the remote control is approximately 10 m (30 ft.). (P.14)

Is the remote control being pointed at the projector when a remote control receiver has been connected?

Is direct sunlight or strong light from fluorescent lamps shining onto the remote control receiver?

Are there batteries in the remote control?

(P.13)

Are the batteries dead?

Have the batteries been inserted correctly?

(P.13)

If the mouse function does not work after connecting a PS/2 mouse, you will need to restart the computer.

The power does not turn off (after the [Power] button is pressed)

• The operation indicator remains orange.

This projector is designed so that the operation indicator remains lit even when after the power has been turned off. The operation indicator will switch off when the power cord is disconnected from the electrical outlet.

• Cooling fan does not stop.

After the [Power] button on either the remote control or the projector's control panel is pressed to turn off the power, the cool-down period starts.

After this, the operation indicator changes to a steady orange, and you can then disconnect the power cord from the electrical outlet.

*The cool-down period lasts for about 2 minutes. The actual time will vary depending on the external air temperature.

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Contents Page Safety Instructions/World-Wide Warranty Terms General informationMeaning of unit and projector User’s Guide this manualUnpacking the Projector DocumentationFeatures of the Projector Horizontal and vertical keystone correction functionBrilliant, Attractive Images Contents 100 101103 106Page Before Using the Remote Control Connecting to a ComputerConnecting to a Video Source Connecting to an External SpeakerPart Names and Functions Front/TopControl panel Rear Part Names and FunctionsSuspension bracket fixing points 4 points Front adjustable foot Air filter air inlet P.92Base Remote control Inserting the Batteries Before Using the Remote ControlBattery Replacement Period and Cautions Using the Remote Control and Remote Operating Range Using the Remote ControlRemote Operating Range Operating distance Operating angleApprox. ±30 Horizontally Approx Remote control transmitter Approx. ±15 verticallyApprox Approx When suspended from the ceiling Front projection Front/ceiling projection InstallationSetting Up the Projector Page Installation Screen Size and Projection DistanceRecommended distance Screen size cm ft Approximate projection distance* m ftConnecting to a Computer Eligible ComputersWhen connecting to the Computer 2/Component Video port AccessoryProjecting Images from the Computer If the monitor port is a mini D-Sub 15-pin portIf the monitor port is a digital RGB connector Component Video port If the monitor port is a 5BNC portTo monitor port Computer cable To Computer Optional If the monitor port is a 13w3 port To monitor port 13w3 cable commercially-availableAudio cable Commercially-available To audio output port USB cable Accessory To USB portPlaying Sound from the Computer Using the Remote Control to Operate the Mouse Pointer To PS/2 mouse port PS/2 mouse cable accessory To Mouse portExample of PS/2 mouse connection Computer Mouse used Applicable cableExample of USB mouse connection To USB mouse portMoving the mouse Left click Right click Pointer Connecting to an External Monitor Monitor port Cable provided with monitorProjecting Composite Video Images Connecting to a Video SourceWhen connecting using the A/V cable When connecting the audio output using an A/V cable To audio output R port red AccessoryProjecting S-Video Images To S-Video port To video outputProjecting Component Video Images To Computer 2/Component Video port To video output PortProjecting RGB Video Images To Computer 2/Component Video portTip Equipment Connecting to an External SpeakerTo external audio Turning On the Projector Turning Off the Projector Adjusting the Screen ImageAdjusting the Image Quality Connecting the Power Cord Connect the accessory power cord to the projectorPower inlet Lit orange Turning On the ProjectorProjector Turning On the Power and Projecting ImagesOperation indicator lights orange Macintosh After startup, changePressmore. the Power button once Operation indicator stops flashing and lights orangeTurning Off the Projector Check that the cool-down is completeAttach the lens cover Retract the front adjustable foot if it is extendedFoot adjust button Adjusting the Screen Image Adjusting the Image SizeTurn the zoom ring on the projector to adjust the image Turn to Tele to reduce the sizeAdjusting the Image Angle Seen from the sideWhen tilted vertically When tilted horizontallyApprox above Approx to the right Approx to the leftCorrecting horizontal keystone distortion Correcting Keystone DistortionCorrecting vertical keystone distortion Tip Adjusting the Image Quality Focusing the Screen ImageAdjusting Computer Images Automatic adjustmentAdjusting the tracking Adjusting the synchronization Adjusting the Volume Press the Volume Button onEither the remote control or Projectors control panelPage Using the Projector Menu Functions Functions for Enhancing ProjectionFunctions for Enhancing Projection List of FunctionsFunction Details MuteBlack Blue Users logo Default setting Press the Freeze button on the remote control FreezeWide-screen Projection For SdtvFor Hdtv Changing the display position for 169 displayZoom Press the E-Zoom button on the remote controlRemote control Cross Tip Remote control to select the type EffectsEffect Select the type of pointer icon or barCanceling effects Picture in Picture P in P Size Approx /3.2 Approx /2.8 Approx /2.5 Approx /2.3 Using the Projector Menu Functions Video menuMain menu Sub-menu Analog-RGB Digital-RGBMain menu Sub-menu Function Default Setting Computer Analog-RGB, Digital-RGBUsing the Projector Menu Functions Video RGB-Video, YCbCr, YPbPr, S-Video, Video RGB-Video Video,Video Component YCbCr, YPbPrUsing the Projector Menu Functions Audio menu Default Main menu Sub-menuFunction Setting Effect menuSetting menu Using the Projector Menu Functions Users Logo menu Advanced menu OFFComputer About menuComputer Digital-RGB, Analog-RGB, RGB-Video, YCbCr, YPbPr Video Reset All menuVideo S-Video, Video Using the Menus Select a menu itemConfirm the selection Select a sub-menu itemClose the menu Using the Projector Menu Functions Select a setting valueSelect other menu items in the same way Optional Accessories 100 List of ESC/VP21 Commands 103101 List of Supported Monitor Displays 106Troubleshooting Using the HelpTip When Having Some Trouble TroubleshootingOperation indicator Lamp indicator Temperature indicator Indicator status Projector Problem and remedyConditions in Safety Instructions/World Projecting No abnormality Progress When the Indicators Provide No Help Is sleep mode active?Is a video signal being input? Try resetting all of the current settingsDoes the input signal match the connected source? No images appear Messages do appearNot Supported is DisplayedIs the projector at the correct distance? Are the image signal format settings correct?Poor image quality Has the correct resolution been selected? Are the cables connected correctly?Is an extension cable being used? Image is distorted Image contains interference Only part of the image is displayed Large/small Images appear darkHave the color intensity and tint been adjusted correctly? Image colors are not rightIs sound being output to external speakers? No sound can be heardIs sound being output from the audio source? Remote control does not work Power does not turn off after the Power button is pressedIs the remote control too far from the projector? Operation indicator remains orangeMaintenance CleaningCleaning the Projector Case Cleaning the LensCleaning the Air Filter MaintenanceLamp Replacement Period Lamp indicator flashes orange or lights redReplacing Consumables Projected image gets darker or starts to deteriorateReplacing the Lamp Loosen the two lamp fixing screwsTake out the lamp Install the new lampInstall the lamp cover Resetting the Lamp Operating Time Install the new air filter Replacing the Air FilterSaving a Users Logo Select Yes in the sub-menu, Then press the buttonTip Optional Accessories 100Glossary 101Glossary 102List of ESC/VP21 Commands Command ListCommand 103USB Connection Setup Communication protocolCable layouts Serial connectionUSB connection 105List of Supported Monitor Displays 106Specifications Safety 108Appearance Units mm 109104 114 348 33.4 187 R3.8 M4x10 136 274 103.2 12.8 33.7 46.8 97.2 16.7 116.5 90.8Index 110111 Index 112113 Page Declaration of Conformity FCC Compliance Statement For United States Users Page 402520600