Kodak 9200 manual Troubleshooting, Basic troubleshooting, Problem Possible Solutions

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9

Troubleshooting

Basic troubleshooting

Some problems can be resolved quickly by power cycling the printer: Turn off your printer. Wait five seconds. Turn on the printer.

Use the following information to help troubleshoot problems with your printer.

Problem

 

Possible Solutions

 

 

 

 

 

 

Printer does not

• Make sure you are using the power cord that came with

power on

your printer.

 

 

 

 

• Make sure that the power cord is connected to the AC

 

adapter and is plugged into an outlet or power strip, and

 

that the LED on the AC adapter is lit.

 

• Make sure that the power cord is securely connected to

 

the power cord port in the back of the printer.

 

 

 

Printer not detected

• Make sure your printer is plugged in and turned on.

 

 

• If you are using a USB cable, make sure:

 

– it is a USB 2.0 High-Speed cable.

 

– it is connected both to your computer and to the USB

 

port on the back of your printer.

 

– you restart the computer if the USB cable was

 

disconnected from the printer then reconnected, or if

 

power to the printer was interrupted.

 

• If you are using a wireless connection, make sure:

 

– the Wi-Fi connectivity LED is glowing steadily.

 

– the printer is connected to your wireless network.

 

To check:

 

 

a. On the printer, press Home.

 

b. Press

to select Network Settings, then press

 

OK.

 

 

c. Press

to select View Network Configuration,

 

then press OK.

 

Make sure that the Active Connection Type is WiFi,

 

and that the IP Address is not zeros.

 

– your router is transmitting data.

 

– the firewall (excluding WINDOWS Firewall) is

 

allowing the services needed for your printer.

 

For additional information, go to

 

www.kodak.com/go/inkjetnetworking.

 

 

Wireless connectivity

For wireless connectivity issues, go to

 

www.kodak.com/go/inkjetnetworking.

 

 

 

www.kodak.com/go/aiosupport

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Contents Extended User Guide Kodak ESP 9200 Series All-in-One PrinterPage Table of contents Faxing CopyingScanning Maintaining Your Printer Declaration of Conformity Components Printer OverviewControl panel FeatureHome Center Software Feature DescriptionConfiguring printer settings Before you connect Connecting to a wireless networkConnecting to a non-WPS wireless router Networking Your PrinterListed Not listed Pressing a button Connecting to a WPS wireless routerWith Push Button Configuration Setting up an IP address Using the LCD keyboardDynamic Dhcp Automatic Private Manual Static Viewing the network configurationConnecting to another Kodak All-in-One Printer Printing the network configurationConnecting to an Ethernet network If your printer is connected to a computer with Windows OS Changing from USB to a wireless connectionAdding a network connection to a USB-connected computer If your printer is connected to a computer with MAC OS Changing from USB to an Ethernet connectionSelect Network Ethernet cable, then click Next Paper sizes Handling PaperPaper types Envelope sizes Loading plain paper in the main paper tray Loading paperHandling Paper Paper stop Output tray extender Loading legal-size paper in the main paper tray Paper tray extender Output tray extender Paper stop Loading the photo paper tray Left paper- edge guide Front paper-edge guide Loading envelopes Paper tray extender Front paper-edge guide Loading originals Using the scanner glassUsing the Automatic Document Feeder ADF Press to select Copy Photo or View and Print Photos PrintingChanging paper trays Select Automatically with Duplexer Printing documentsPrinting two-sided documents Automatic two-sided printingSelect Manual Instructions provided, then click OK Manual two-sided printingAutomatic two-sided printing from a computer with MAC OS Manual two-sided printing from a computer with Windows OSSelect File Print Printing formsManual two-sided printing from a computer with MAC OS MS/XD/SD Card slot CF Card slot Front USB port Printing picturesPrinting from a memory card or USB-connected device Important Use only one slot or port at a time Using default settings to print a pictureOK then press Start Black or Start Changing the settings and printing a pictureSettings Description Tray Printing tagged pictures Printing panoramic pictures Printing pictures from a Bluetooth Technology enabled device Printing pictures or documents from a wireless devicePress Start Black or Start Color Transferring pictures to a computerTransferring pictures to a computer with Windows OS Transferring pictures to a computer with MAC OSLoading originals for copying Using the default settings to copy a documentAdjusting the settings and copying a document CopyingCopying Darkening or lightening a copy Changing the number of copies of a documentEnlarging or reducing a document Copying a photograph Using the default settings to copy a photographAdjusting the settings and copying a photograph Copy Photo Option Settings DescriptionQuality Darkening or lightening a copy of a photograph Changing the number of copies of a photographEnlarging or reducing a photograph Before you begin scanning Select Printer Scan SettingsSetting Options ScanningScanning Scanning from the computer Loading originals for scanningScanning multiple pictures simultaneously Click Printer Scan Settings, then select the Picture tabScanning from the control panel Scan Option Settings DescriptionScanning Before you begin faxing Connecting the printer for faxingFaxing If you share the line with an answering machine or telephone Fax Option Settings Description Setting fax optionsIf you have an answering service Printer, set the Rings to Answer to any Black or Start Color Start Black or Start ColorSetting the answer mode auto answer or manual Adding a new phonebook entry Using symbols in phonebook entriesSymbol Description Response by fax Working with the phonebookDeleting a phonebook entry Using the numeric keypad on the control panel to enter textCancel Editing a phonebook entryLoading originals Using the alphanumeric keyboard on the LCDPreparing a fax for transmission Printing a fax coverSending a fax Changing resolution and brightnessUsing the phonebook to send a fax Receiving a fax Using Quick Dial to send a faxUsing the numeric keypad to send a fax Using the Redial button to send a faxReceiving a fax manually Maintaining Your Printer General care and cleaningCleaning the scanner glass and document backing Kodak ESP 9200 Series All-in-One Printer Replacing ink cartridges Remove the protective cap from the cartridge Maintaining Your Printer Replacing the printhead Maintaining Your Printer Kodak ESP 9200 Series All-in-One Printer Maintaining Your Printer Click Tools and Documentation To update the softwareTo update the printer firmware Updating the software and printer firmwareChecking ink levels Monitoring and adjusting printer performanceResetting factory defaults To update the firmwareTo select View Network Configuration TroubleshootingBasic troubleshooting Problem Possible SolutionsSelect All-in-one printer , then Paper jam Blank prints, etcPrinter, then Fax Getting help on the WebWi-Fi status light What it means Power status lightWi-Fi status light Power light What it meansSetup Wizard, Print performance Product and Safety SpecificationsFeatures and Specifications Photo printing featuresScanning features Copy document featuresCopy photo features Ink cartridges Bottom main input paper trayTop photo input paper tray Output paper traySoftware support Physical specificationsWarranty Wi-Fi technology 802.11b/g/n, WPA2 supportedComputer Minimum System requirementsComputer with Windows OS Computer with MAC OSPaper sizes supported Paper types supportedPhotos 4 x 6 in x 15 cm 4 x 7 in x 18 cm Safety information FCC statement LCD screen safetyInk cartridge safety Regulatory complianceIndustry Canada IC Radiation Exposure Statement Canadian statementsEuropean compliance statement German compliance statementWaste electrical and electronic equipment labeling Reach Article 33 declarations Power supply informationEnergy Star Qualified Limitations Warranty InformationLimited Warranty Limited Warranty CoverageOutside the United States and Canada Declaration of ConformityYour Rights ADF automatic document feeder capacity Loading IndexEthernet port Network, wireless connecting to USB to wireless, 12 printhead Rings to answer Safety information, 89-90 scan button WiFi
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