Kodak DL2100 manual If the problem persists, contact Kodak Service and Support

Problem/Message	Possible Solution
“No physical printers	1. Check that the:
were found. Make sure	• Ethernet cable is connected to the
the physical printer is
		printer.
plugged into the
	• console is connected to the network.
network on the same
subnet as the Kiosk.”	• printer is on the same subnet as the
		Kiosk.
or	2. Touch:
	•	[Setup]
Printer indicates NOT	•	[Manage Devices]
FOUND on the Device	• [DL2100 Duplex Printer Options]
Health Check Screen
	•	[Configure Network Connection]
(Ethernet Connection).

3.Check that you can see a printer when you select [Search for Printers].

4.If a printer(s) is found, touch next to the default printer and select [Save].

5.If you are unable to find your printer via the search:

•Touch:

-[Manually Configure]

-the keyboard icon

•Use the on-screen keyboard to enter the IP address of the printer.

•Touch:

-[Done]

-[Test Connection]

-[OK]

6.If a connection is found, touch [Save].

7.If the connection is still not found, have your system administrator check the Network Settings in the Pre-Installation Requirements for the KODAK DL2100 Duplex/Network Printer.

8.If the problem persists, contact KODAK Service and Support.

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