Kodak DL2100 manual Problem/Message Possible Solution

Page 29

Problem/Message

Possible Solution

 

 

 

 

 

 

Printer indicates NOT

1.

Check that the:

FOUND on the Device

• Ethernet cable is connected to the

Health Check Screen

 

 

printer.

(Ethernet Connection).

 

 

• APEX processor is connected to the

 

 

 

 

network.

 

2.

Touch:

 

[Setup]

 

[Manage Devices]

 

• [KODAK DL2100 Duplex Printer]

 

3.

Check that you can see a printer when

 

 

you select [Search for Printers].

 

4. If a printer (s) is found, touch next to the

 

 

default printer and select [Save].

 

5.

If you are unable to find your printer via

 

 

the search:

 

Touch [Manually Configure].

 

• Enter the IP address of the printer.

 

Touch [Test Connection].

 

6. If a connection is found, touch [Save].

 

7.

If the connection is still not found, have

 

 

your system administrator check the

 

 

Network Settings in the Pre-Installation

 

 

Requirements for the KODAK DL2100

 

 

Duplex/Network Printer.

 

8. If the problem persists, contact KODAK

 

 

Service and Support.

 

 

 

 

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Contents User’s Guide For Kodak DL2100 Duplex Printer Contents To avoid injury or damage, follow these instructions Safety InformationOperating condition range for this product is 50 to 90 F Front View OverviewRear View Printing the Configuration Report Using the Printer MenuLoading Paper and Greeting Card Paper Loading MediaChanging Toner Cartridges Lift the toner release lever Page Supplies MaintenanceReplacing the Image Drum Replacing the Transfer Belt Page Replacing the Fuser Cleaning the LED Head Clearing Paper Jams Paper Jam Error Message SummaryPage Page Printer Front Remove the second paper tray and any jammed paper Resolving Printer Error Messages TroubleshootingResolving Error Messages on the Kiosk Ipconfig /renew If the problem persists, contact Kodak Service and Support From the Main screen of the APEX, touch Apex Problem/Message Possible Solution Correcting Print Skewing Cleaning the Front Pick RollersCleaning the Duplex Rollers Specification SpecificationsSpecification Eastman Kodak Company State Street Rochester, NY