Lexmark T64X setup guide Solve setup problems, Getting more help

11 Solve setup problems

Problem	Solution
Nothing appears on the scanner display.	The scanner and the printer are not talking to each other.
	1	Turn the printer off and then back on.
	2	Turn the printer off, and unplug the scanner. Make sure all cables
		and cords are connected, and then plug the scanner in before
		turning on the printer.
The control panel is not responding.	Make sure the printer is turned on.
	Note: Remember to plug the scanner in before turning on the printer.
Scanner is not working	1	Make sure the scanner is unlocked. See step 1 on page 43.
	2	Turn the printer off, and unplug the scanner. Make sure all cables
		and cords are connected, and then plug the scanner in before
		turning on the printer.
Test document did not print	1	Verify that each electrical outlet has power.
	2	Make sure all cables and power cords are properly seated.
	3	Restart the test job.
Unable to send or receive faxes	1	Make sure the telephone fax line cable is properly connected to the
		fax modem port on the print server and to the fax phone outlet.
	2	Repeat the fax setup. See Fax setup on page 45.
	3	See the online information on the MFP Software and
		Documentation CD. Click View Documentation Use MFP
		Solving fax problems.

Getting more help

Launch the printer Software and Documentation CD, and then click Contact Lexmark for a complete list of phone numbers and Web sites.

Solve setup problems

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