Lexmark E352DN manual Solving printing problems, Troubleshooting, Symptom Cause Solution

Page 51

Troubleshooting

Printing multiple-language PDFs

Symptom

Cause

Solution

Some documents do

The documents

1

Open the document you want to print in Adobe Reader.

not print.

contain unavailable

2

Click the printer icon.

 

fonts.

 

 

The Print dialog appears.

 

 

 

 

 

3

Select the Print as image check box.

 

 

4

Click OK.

 

 

 

 

Solving printing problems

Symptom

Cause

Solution

 

 

The control panel

The printer self test

1

Turn the printer off, wait about 10 seconds, and turn the printer

 

display is blank or

failed.

 

back on.

 

 

displays only diamonds.

 

2

If the Performing Self Test and Ready messages do not

 

 

 

 

appear, turn the printer off and call for service.

 

 

 

 

 

 

Jobs do not print.

The printer is not

1

Make sure Ready or Power Saver appears on the display

 

 

ready to receive data.

 

before sending a job to print.

 

 

 

2

Press

to return the printer to the Ready state.

 

 

 

 

 

 

The output bin is full.

Remove the stack of paper from the output bin, and then press

.

 

 

 

 

 

 

The paper tray is

1

Load paper in the tray.

 

 

empty.

2

Press

to return the printer to the Ready state.

 

 

 

 

 

 

 

 

 

 

You are using the

Verify you are using the printer driver associated with your

 

 

wrong printer driver or

 

printer.

 

 

 

are printing to a file.

If you are using a USB Direct interface, make sure you are

 

 

 

 

running Windows 2000, Windows XP or Windows Server 2003

 

 

 

 

and using a printer driver compatible with Windows 2000,

 

 

 

 

Windows XP or Windows Server 2003.

 

 

 

 

 

 

Your internal print

Verify that you have properly configured the printer for network

 

 

server is not set up

printing.

 

 

 

properly or is not

For more information, see the drivers CD or the Lexmark Web site.

 

connected properly.

 

 

 

 

 

 

 

 

 

 

You are using the

Make sure you are using a recommended interface cable.

 

 

wrong interface cable,

Make sure the connection is secure.

 

 

or the cable is not

 

 

 

 

 

 

 

securely connected.

 

 

 

 

 

 

 

 

Job takes longer than

The job is too

Reduce the complexity of your print job by eliminating the number

 

expected to print.

complex.

and size of fonts, the number and complexity of images, and the

 

 

 

number of pages in the job.

 

 

 

 

 

 

Page Protect is set to

Set Page Protect to Off from the Setup Menu.

 

 

On.

For more information, see the Menus and Messages Guide.

 

 

 

 

 

 

 

 

 

The printer Operating

Set the Operating Mode to Normal. For more information, see

 

 

Mode is set to Quiet

Selecting printer operating mode on page 62.

 

 

mode or Eco-mode.

 

 

 

 

 

 

 

 

Job prints from the

The control panel

Make sure the Paper Size and Paper Type specified in the printer

 

wrong tray or on the

menu settings do not

driver match the paper size and type in the tray.

 

wrong print media.

match the print media

 

 

 

 

 

loaded in the tray.

 

 

 

 

 

 

 

 

 

 

Printing multiple-language PDFs

51

Image 51
Contents E352dn Edition June Contents Contents Printer overview Learning about the printerLearning about the printer Finishing Menu Paper MenuPostScript Menu Ppds MenuBack Understanding the control panelStatus Indicates Button or control panel FunctionSource Sizes Types Weight Capacity* sheets Understanding print media guidelinesWhat types of print media can be loaded? Understanding print media guidelines Paper characteristicsSelecting print media PaperSmoothness Unacceptable paperSelecting preprinted forms and letterhead Understanding print media guidelines Selecting paperMedia source or process Print side Top TransparenciesUnderstanding print media guidelines Printing on letterhead Selecting transparenciesLabels EnvelopesCard stock Storing print mediaAvoiding jams Loading the 250-sheet tray PrintingPrinting Printing Extending the tray for legal-size or folio-size paper Printing Attaching the dust cover Loading the manual feeder Sending a job to print Linking traysCanceling a job from the taskbar Canceling a print jobCanceling a job from the printer control panel Canceling a job from a computer running WindowsPrinting the menu settings Canceling a job from a Macintosh computerCanceling a job from a Macintosh computer running Mac OS Printing a font sample list Printing a network setupAccessing the system board Installing optionsInstalling options Installing options Adding a memory card Access the system board see Accessing the system board onBoard on Adding a flash memory cardInstalling an optional 550-sheet drawer Recognizing installed options Click Start Æ Settings Æ PrintersClick File Æ Properties Click the Install Options tab Conserving supplies Supply Menu selection item What the setting doesMaintaining the printer Storing suppliesPart number Description Average cartridge yield Maintaining the printerChanging a toner cartridge Ordering a toner cartridgeMaintaining the printer Ordering a photoconductor kit Photoconductor kit end-of-lifeChanging a photoconductor kit Maintaining the printer Maintenance kit Recycling Lexmark productsMachine voltage Part numbers Message What to do Clearing jamsIdentifying jams Understanding jam messagesClearing jams Clearing a jamClearing jams Clearing jams Clearing jams Clearing a jam in the manual feeder Clearing jams Troubleshooting Online customer support Calling for serviceChecking an unresponsive printer Set Page Protect to Off from the Setup Menu Solving printing problemsTroubleshooting Symptom Cause SolutionConfiguration menu see Turning on Reduced Curl mode Turning on Reduced Curl modeOption Action Solving option problemsOccurring, see Avoiding jams on Solving service message issuesSolving paper feed problems Problem SolutionHttp//support.lexmark.com Solving print quality problemsProblem Action Understanding print media guidelines on210C 410F Troubleshooting Driver option Purpose Values† Menu selection Purpose ValuesCleaning the printhead lens Close the front door Turn the printer on Administrative support Disabling control panel menusEnabling control panel menus Administrative support Restoring factory default settingsSelecting printer operating mode Setting security using the Embedded Web Server EWSSetting the system password Using the secure Embedded Web ServerClick Configuration Locking the control panel menus Click Menu Lockout SetupIndustry Canada compliance statement Conventions Electronic emission noticesEuropean Community EC directives conformity Product energy consumption Noise emission levelsLaser notice Statement of Limited Warranty for Lexmark E352dnLimited warranty service Additional rights Numerics IndexIndex
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E352DN specifications

The Lexmark E352DN is a monochrome laser printer designed for small to medium-sized businesses seeking efficiency and performance without breaking the bank. Known for its reliability and quality, this printer delivers professional-grade prints with impressive speeds and excellent output quality.

One of the standout features of the E352DN is its fast print speed, which can reach up to 33 pages per minute (ppm). This efficiency is essential for busy work environments where time is of the essence. Additionally, the first page out time is quick, typically around 6.5 seconds, enabling users to get their documents printed promptly.

The E352DN boasts a resolution of up to 1200 x 1200 dots per inch (dpi), ensuring sharp text and crisp graphics. This high-quality output is vital for producing documents that leave a lasting impression, whether they are reports, presentations, or marketing materials.

With a monthly duty cycle of up to 50,000 pages, the E352DN is built to handle demanding workloads. It is equipped with a robust paper handling capability, featuring a 250-sheet input tray and a 100-sheet output bin. For users requiring more capacity, an additional 550-sheet tray can be added, making the printer flexible for different printing needs.

The E352DN also includes automatic duplex printing, which not only saves on paper costs but is also environmentally friendly. This feature allows users to print on both sides of a sheet automatically, contributing to reduced waste.

Connectivity options are another strong point of the Lexmark E352DN. It supports USB 2.0 and Ethernet, enabling shared access among multiple users in an office setting. Furthermore, the printer is compatible with various operating systems, including Windows, Mac, and Linux, ensuring broad usability across different platforms.

In terms of security, the E352DN offers features that safeguard sensitive information, including secure print functionality. This capability requires users to enter a PIN code at the printer before their documents are released, making it ideal for organizations handling confidential material.

Overall, the Lexmark E352DN combines speed, quality, and advanced features, making it a solid choice for businesses looking to enhance their printing capabilities. With its user-friendly design and robust performance, it stands out in the competitive landscape of monochrome laser printers.