![](/images/new-backgrounds/1124026/124026117x1.webp)
Troubleshooting
Cleaning the printhead lens
Some print quality problems can be solved by cleaning the printhead lens.
1Turn the printer off.
2Press the button on the left side of the printer to release and lower the front door.
3Remove the print cartridge assembly by pulling on the toner cartridge handle.
Note: Do not press the button on the print cartridge assembly.
1
2
3
Place the print cartridge assembly on a flat, clean surface.
4Locate the glass printhead lens within the recessed area in the top of the printer.
Cleaning the printhead lens
59