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Incorrect characters print
MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
•Load the same size and type of paper in each tray to be linked.
•Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
•Print a menu settings page and compare the settings for each tray.
•If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1From the printer control panel, press .
2Press the up or down arrow button until Settings appears, and then press .
Contents
December
W850
Contents
Maintaining the printer 122
Paper and specialty media guidelines
Printing
Understanding printer menus
Index 209
Administrative support 134
Troubleshooting 137
196
Safety information
Safety information
Safety information
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Basic model
Printer configurations
Understanding the printer control panel
Configured model
Learning about the printer
Saving energy
Using recycled paper and other office papers
Adjusting Power Saver
Saving paper and toner
Reducing printer noise
Using the Embedded Web Server
Using the printer control panel
Use Quiet Mode to reduce the printer noise
Recycling Lexmark products
Recycling
Available internal options
Installing internal options
Additional printer setup
Accessing the system board to install internal options
Installing a memory card
Page
Push the card firmly into place
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Replacing the access panel
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Printing a menu settings
Verifying printer setup
Windows
Setting up the printer software
Printing a network setup
Installing the printer software
Open the printers folder
Add any installed hardware options, and then click OK
Updating available options in the printer driver
Macintosh
Follow these instructions if your printer model is wireless
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
From the Finder, navigate to
Access the AirPort options
Enter the printer information
Standard Network Card section, look for UAA MAC
Configure your computer to use the printer wirelessly
Configure the printer for wireless access
From the Printer List, click Add
Installing the printer on an Ethernet network
Additional printer setup Click +
From the Finder, navigate to Applications Utilities
Select Ethernet connection, and then click Continue
Mac OS X version
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
For Windows users
Setting up serial printing
Windows
Page
Loading paper and specialty media
Setting the paper size and type
Specify a unit of measurement
Configuring Universal paper settings
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Loading B5 or Executive paper sizes
Loading A5 or Statement paper sizes
Loading the 2000‑sheet high capacity feeder
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Page
Submitting Change appears
Linking exit bins
Linking and unlinking trays
Linking trays
Unlinking trays
Submitting selection appears, followed by Paper Menu
Assigning a Custom Type x name
Changing a Custom Type x name
Under Default Settings, click Paper Menu
Paper and specialty media guidelines
Paper characteristics
Paper guidelines
Selecting preprinted forms and letterhead
Unacceptable paper
Selecting paper
Basic input trays
Supported paper sizes, types, and weights
Storing paper
Supported paper sizes
Folio
Tabloid
Legal
Executive
Optional input trays
Monarch
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Paper and specialty media guidelines
Printing
Tips on using letterhead
Printing a document
Printing on specialty media
Source or process Print side
Paper trays
Multipurpose tray
Tips on using transparencies
High capacity feeder
Tips on using labels
Tips on using envelopes
Holding jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
With a document open, click File Print
Printing confidential and other held jobs
For Windows Users
For Macintosh users
Printing from a mobile device
Printing from a flash drive
Printing a directory list
Printing information pages
Printing a font sample list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Standard bin
Supported finishing features
Finisher Bin
Finisher Bin 2 finishing features
Adjust the toner darkness setting Click Submit
Adjusting toner darkness
Paper Menu Reports Network/Ports
Security Settings Help
Menus list
Understanding printer menus
Paper Size/Type menu
Default Source menu
Default Source
Paper menu
MP Feeder Size
Tray x Type
Manual Paper Size
MP Feeder Type
Manual Envelope Size
Configure MP menu
Configure MP
Manual Paper Type
Paper Texture menu
Substitute Size menu
Colored Texture
Rough Envelope Texture
Letterhead Texture
Preprinted Texture
Paper Loading menu
Custom Type
Universal Setup menu
Custom Types menu
Custom x Loading
Bin Setup menu
Assign Type/Bin
Configure Bins
Menu Settings
Reports menu
Active NIC menu
Network/Ports menu
Standard Network or Network x menus
PCL SmartSwitch
PS SmartSwitch
NPA Mode
This menu is available from the Network/Ports menu
Network Reports menu
TCP/IP menu
Network Card menu
IPv6 menu
Wireless menu
NetWare menu
AppleTalk menu
View Nickname
NSQ/GSQ Mode
LexLink menu
Standard USB menu
USB With ENA
Smtp Setup menu
Use the following menu to configure the Smtp server
USB Buffer
Reply Address
Smtp Server Authentication
Device Password
Primary Smtp Gateway
Confidential Print menu
Security menu
Miscellaneous menu
Manual Wiping
Disk Wiping menu
Understanding printer menus 100
Automatic Wiping
Understanding printer menus 101
Security Audit Log menu
Understanding printer menus 102
Settings menu
General Settings menu
Set Date/Time menu
Understanding printer menus 103
Run Initial setup
Alarms
Timeouts
Understanding printer menus 104
Print Recovery
Custom Home Message
Setup menu
Factory Defaults
Understanding printer menus 105
Download Target
Understanding printer menus 106
Job Waiting
Print Area
Print All Order
Understanding printer menus 107
Resource Save
Understanding printer menus 108
Finishing menu
Understanding printer menus 109
Understanding printer menus 110
Quality menu
Understanding printer menus 111
Utilities menu
Understanding printer menus 112
XPS menu
Understanding printer menus 113
PostScript menu
PCL Emul menu
Font Name
Symbol Set
PCL Emulation Settings
Understanding printer menus 114
Tray Renumber
Understanding printer menus 115
Scale
Html menu
Understanding printer menus 116
Font Size
Understanding printer menus 117
Image menu
Staple
Flash Drive menu
Understanding printer menus 118
Paper Source
Understanding printer menus 119
Understanding printer menus 120
Help menu
Understanding printer menus 121
Maintaining the printer 122
Cleaning the exterior of the printer
Storing supplies
Conserving supplies
Part numbers
Checking the status of supplies
Ordering supplies
Checking the status of supplies from a network computer
Ordering staple cartridges
Ordering a maintenance kit
Ordering a photoconductor kit
Maintaining the printer 125
Replacing supplies
Replacing the toner cartridge
Page
Maintaining the printer 127
Replacing the photoconductor
Page
Page
Before moving the printer
Moving the printer
Removing the optional trays
Page
Shipping the printer
Moving the printer to another location
Checking the virtual display
Administrative support 134
Checking the device status
Administrative support 135
Administrative support 136
Restoring the factory default settings
Embedded Web Server does not open
Solving basic problems
Solving basic printer problems
Understanding printer messages
Change input src to Custom String
Troubleshooting 138
Change input src to Custom Type Name
Change input src to Custom Type Name load orientation
Change input src to size load orientation
Troubleshooting 139
Change input src to Custom String load orientation
Change input src to size
Check input src guides
Troubleshooting 140
Change input src to type size
Change input src to type size load orientation
Close surface H
Some held jobs were not restored
Close door
Close cover
Load input src with size
Insert the hole punch box
Load input src with Custom Type Name
Load input src with Custom String
Load Manual Feeder with type size
Troubleshooting 143
Load Manual Feeder with Custom String
Load Manual Feeder with size
Remove paper from all bins
Restore Held Jobs?
Remove paper from standard output bin
Remove paper from bin
Short paper
Insufficient memory to support Resource Save feature
Troubleshooting 145
Cartridge part number unsupported by device
Insufficient memory, some held jobs were deleted
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Defective flash detected
Ppds font error
Troubleshooting 147
Complex page, some data may not have printed
Unformatted flash detected
Serial option x error
Network x software error
Troubleshooting 148
Standard parallel port disabled
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Troubleshooting 150
Configuration change, some held jobs were not restored
Too many disks installed
Too many flash options installed
Insert photoconductor
Routine maintenance needed
Disk full
Unformatted disk
Replace cartridge to continue
Emulation error, load emulation option
Clearing jams
Yy Replace cartridge
Understanding jam numbers and locations
289
Troubleshooting 154
Paper jams
24x Open each tray, and then remove any jams
Paper jam
Paper jam
203, 230-231 paper jams
Page
Open Door D Remove the jam Close Door D
Troubleshooting 158
Page
Open Door D
Page
Remove Tray 1 from the printer
24x paper jam
Jam in Tray
Jam in the optional tray
Troubleshooting 163 Remove the jam Insert Tray
Clearing jam in Door a
Troubleshooting 164 Remove the jam Insert the tray
Open Door B
Clearing jam in Door B
Open Door C
Page
280‑281 paper jams
Troubleshooting 168
Page
Lift Door H
Troubleshooting 170
283, 289 staple jams
Open Door F Remove the jam Close Door F
Troubleshooting 171 Remove the jam Close Door H
Staple error
Page
28x paper jam
Page
Lift Door H Remove the jam Close Door H
Troubleshooting 175
Paper jams
Solving printing problems
Jobs do not print
Error message about reading USB drive appears
Job prints from the wrong tray or on the wrong paper
Confidential and other held jobs do not print
Job takes longer than expected to print
Unexpected page breaks occur
Incorrect characters print
Tray linking does not work
Large jobs do not collate
Solving option problems
Paper trays
Solving 2,000-sheet drawer problems
Hard disk with adapter
Internal Solutions Port
Memory card
Flash memory card
That jammed does not reprint after you clear the jam
Solving paper feed problems
Paper frequently jams
Paper jam message remains after jam is cleared
Packing Material MAY be on the Toner Cartridge
Solving print quality problems
Isolating print quality problems
Blank pages
Check the Guides
Check the Paper Size Setting
Clipped images
Ghost images
Incorrect margins
Troubleshooting 186
Check the Toner Darkness Setting
Gray background
Paper has Absorbed Moisture DUE to High Humidity
Troubleshooting 187
Paper curl
Print irregularities
Toner Cartridge MAY be Defective
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Print is too dark
Fuser MAY be Worn or Defective
Toner is LOW
Troubleshooting 189
Print is too light
Ensure That the Fill Pattern is Correct
Troubleshooting 190
Repeating defects
Skewed print
Toner is Smeared
Streaked horizontal lines
Check the Paper Type
Toner Cartridge MAY be Defective or LOW on Toner
Toner Cartridge is Defective
Streaked vertical lines
Toner fog or background shading appears on
There is Toner in the Paper Path
Charge Rolls MAY be Defective
Troubleshooting 193
Check the Paper Texture Setting
Toner rubs off
Uneven print density
Troubleshooting 194
Toner specks
Transparency print quality is poor
Mail
Troubleshooting 195
Contacting customer support
Tech Library
Product name W850 Machine type 4024 Models 110
Product information
Edition notice
196
197
Trademarks
198
Noise emission levels
199
Temperature information
Laser notice
200
Power consumption
Product power consumption
Laser advisory label
Radio interference notice
European Community EC directives conformity
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Industry Canada Canada
Regulatory notices for wireless products
CCC EMC notice Bsmi EMC notice
Exposure to radio frequency radiation
203
Taiwan NCC RF notice statement India emissions notice
Industry Canada Canada
204
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
205
206
Limited warranty
Limited warranty service
Lexmark International, Inc., Lexington, KY
207
Extent of limited warranty
Limitation of liability
208
Patent acknowledgment
Additional rights
Index 209
Numerics
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Index 215 XPS menu