Solving option problems

Troubleshooting

180

3Press the up or down arrow button until General Settings appears, and then press .

4Press the up or down arrow button until Timeouts appears, and then press .

5Press the up or down arrow button until Print Timeout appears, and then press .

6Press the up or down arrow button until the value you want appears, and then press .

Settings chosen from the software program or application can change or override settings chosen from the printer control panel. If an option is not functioning, then make sure it is selected in the software as well as the printer control panel.

Option does not operate correctly or quits after it is installed

These are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER

1Turn the printer off.

2Unplug the printer from the wall outlet.

3Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED

Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it.

MAKE SURE THE OPTION IS AVAILABLE IN THE PRINTER DRIVER

It may be necessary to manually add the option in the printer driver to make it available for print jobs. For more information, see “Updating available options in the printer driver” on page 29.

MAKE SURE THE OPTION IS SELECTED

From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser.

110, W850DN, 19Z0301 specifications

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