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Safety information
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ‑11) cord provided with this product or a 26 AWG or larger replacement when connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
Contents
December
W850
Contents
Printing
Paper and specialty media guidelines
Understanding printer menus
Maintaining the printer 122
Troubleshooting 137
Administrative support 134
196
Index 209
Safety information
Safety information
Safety information
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Basic model
Printer configurations
Understanding the printer control panel
Configured model
Learning about the printer
Adjusting Power Saver
Using recycled paper and other office papers
Saving paper and toner
Saving energy
Using the printer control panel
Using the Embedded Web Server
Use Quiet Mode to reduce the printer noise
Reducing printer noise
Recycling Lexmark products
Recycling
Available internal options
Installing internal options
Additional printer setup
Accessing the system board to install internal options
Installing a memory card
Page
Plastic pins
Installing a flash memory or firmware card
Metal pins
Push the card firmly into place
Installing an internal print server or port interface card
Installing a printer hard disk
Page
Replacing the access panel
Order of installation
Installing hardware options
Installing optional trays
Attaching cables
Printing a menu settings
Verifying printer setup
Printing a network setup
Setting up the printer software
Installing the printer software
Windows
Updating available options in the printer driver
Add any installed hardware options, and then click OK
Macintosh
Open the printers folder
Follow these instructions if your printer model is wireless
Setting up wireless printing
Preparing to set up the printer on a wireless network
Installing the printer on a wireless network Windows
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Enter the printer information
Access the AirPort options
Standard Network Card section, look for UAA MAC
From the Finder, navigate to
Configure your computer to use the printer wirelessly
Configure the printer for wireless access
Additional printer setup Click +
Installing the printer on an Ethernet network
From the Finder, navigate to Applications Utilities
From the Printer List, click Add
Select Ethernet connection, and then click Continue
Mac OS X version
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
For Windows users
Setting up serial printing
Windows
Page
Loading paper and specialty media
Setting the paper size and type
Specify a unit of measurement
Configuring Universal paper settings
Loading the standard or optional 500‑sheet trays
Long ‑edge orientation Short ‑edge orientation
Loading B5 or Executive paper sizes
Loading A5 or Statement paper sizes
Loading the 2000‑sheet high capacity feeder
Page
Loading the 2,000-sheet dual input trays
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Page
Submitting Change appears
Linking trays
Linking and unlinking trays
Unlinking trays
Linking exit bins
Submitting selection appears, followed by Paper Menu
Assigning a Custom Type x name
Changing a Custom Type x name
Under Default Settings, click Paper Menu
Paper and specialty media guidelines
Paper characteristics
Paper guidelines
Selecting preprinted forms and letterhead
Unacceptable paper
Selecting paper
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Basic input trays
Legal
Tabloid
Executive
Folio
Optional input trays
Monarch
Supported paper types and weights
Printer engine supports 38-128 g/m2 16-32 lb paper weights
Paper and specialty media guidelines
Printing a document
Tips on using letterhead
Printing on specialty media
Printing
Source or process Print side
Paper trays
Multipurpose tray
Tips on using transparencies
High capacity feeder
Tips on using labels
Tips on using envelopes
Holding jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
With a document open, click File Print
Printing confidential and other held jobs
For Windows Users
For Macintosh users
Printing from a mobile device
Printing from a flash drive
Printing a directory list
Printing information pages
Printing a font sample list
Canceling a print job from the printer control panel
Canceling a print job
Canceling a print job from the computer
Printing the print quality test pages
Standard bin
Supported finishing features
Finisher Bin
Finisher Bin 2 finishing features
Adjust the toner darkness setting Click Submit
Adjusting toner darkness
Menus list
Security Settings Help
Understanding printer menus
Paper Menu Reports Network/Ports
Default Source
Default Source menu
Paper menu
Paper Size/Type menu
MP Feeder Size
Tray x Type
Manual Paper Size
MP Feeder Type
Configure MP
Configure MP menu
Manual Paper Type
Manual Envelope Size
Paper Texture menu
Substitute Size menu
Letterhead Texture
Rough Envelope Texture
Preprinted Texture
Colored Texture
Paper Loading menu
Custom Types menu
Universal Setup menu
Custom x Loading
Custom Type
Bin Setup menu
Menu Settings
Configure Bins
Reports menu
Assign Type/Bin
Active NIC menu
Network/Ports menu
PS SmartSwitch
PCL SmartSwitch
NPA Mode
Standard Network or Network x menus
This menu is available from the Network/Ports menu
Network Reports menu
TCP/IP menu
Network Card menu
IPv6 menu
Wireless menu
NetWare menu
AppleTalk menu
LexLink menu
NSQ/GSQ Mode
Standard USB menu
View Nickname
Use the following menu to configure the Smtp server
Smtp Setup menu
USB Buffer
USB With ENA
Device Password
Smtp Server Authentication
Primary Smtp Gateway
Reply Address
Confidential Print menu
Security menu
Miscellaneous menu
Understanding printer menus 100
Disk Wiping menu
Automatic Wiping
Manual Wiping
Understanding printer menus 101
Security Audit Log menu
General Settings menu
Settings menu
Set Date/Time menu
Understanding printer menus 102
Alarms
Run Initial setup
Timeouts
Understanding printer menus 103
Understanding printer menus 104
Print Recovery
Factory Defaults
Setup menu
Understanding printer menus 105
Custom Home Message
Job Waiting
Understanding printer menus 106
Print Area
Download Target
Print All Order
Understanding printer menus 107
Resource Save
Understanding printer menus 108
Finishing menu
Understanding printer menus 109
Understanding printer menus 110
Quality menu
Understanding printer menus 111
Utilities menu
Understanding printer menus 112
XPS menu
Understanding printer menus 113
PostScript menu
PCL Emul menu
PCL Emulation Settings
Symbol Set
Understanding printer menus 114
Font Name
Tray Renumber
Understanding printer menus 115
Understanding printer menus 116
Html menu
Font Size
Scale
Understanding printer menus 117
Image menu
Understanding printer menus 118
Flash Drive menu
Paper Source
Staple
Understanding printer menus 119
Understanding printer menus 120
Help menu
Understanding printer menus 121
Storing supplies
Cleaning the exterior of the printer
Conserving supplies
Maintaining the printer 122
Ordering supplies
Checking the status of supplies
Checking the status of supplies from a network computer
Part numbers
Ordering staple cartridges
Ordering a maintenance kit
Ordering a photoconductor kit
Maintaining the printer 125
Replacing supplies
Replacing the toner cartridge
Page
Maintaining the printer 127
Replacing the photoconductor
Page
Page
Before moving the printer
Moving the printer
Removing the optional trays
Page
Shipping the printer
Moving the printer to another location
Checking the virtual display
Administrative support 134
Checking the device status
Administrative support 135
Administrative support 136
Restoring the factory default settings
Solving basic printer problems
Solving basic problems
Understanding printer messages
Embedded Web Server does not open
Change input src to Custom Type Name
Troubleshooting 138
Change input src to Custom Type Name load orientation
Change input src to Custom String
Change input src to Custom String load orientation
Troubleshooting 139
Change input src to size
Change input src to size load orientation
Change input src to type size
Troubleshooting 140
Change input src to type size load orientation
Check input src guides
Close door
Some held jobs were not restored
Close cover
Close surface H
Load input src with Custom Type Name
Insert the hole punch box
Load input src with Custom String
Load input src with size
Load Manual Feeder with Custom String
Troubleshooting 143
Load Manual Feeder with size
Load Manual Feeder with type size
Remove paper from standard output bin
Restore Held Jobs?
Remove paper from bin
Remove paper from all bins
Troubleshooting 145
Insufficient memory to support Resource Save feature
Cartridge part number unsupported by device
Short paper
Insufficient memory to collate job
Insufficient memory, some held jobs will not be restored
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs were deleted
Troubleshooting 147
Ppds font error
Complex page, some data may not have printed
Defective flash detected
Network x software error
Serial option x error
Troubleshooting 148
Unformatted flash detected
Serial port x disabled
Parallel port x disabled
Standard USB port disabled
Standard parallel port disabled
Too many disks installed
Configuration change, some held jobs were not restored
Too many flash options installed
Troubleshooting 150
Disk full
Routine maintenance needed
Unformatted disk
Insert photoconductor
Clearing jams
Emulation error, load emulation option
Yy Replace cartridge
Replace cartridge to continue
Understanding jam numbers and locations
Paper jams
Troubleshooting 154
24x Open each tray, and then remove any jams
289
Paper jam
Paper jam
203, 230-231 paper jams
Page
Open Door D Remove the jam Close Door D
Troubleshooting 158
Page
Open Door D
Page
Remove Tray 1 from the printer
24x paper jam
Jam in Tray
Jam in the optional tray
Troubleshooting 163 Remove the jam Insert Tray
Clearing jam in Door a
Troubleshooting 164 Remove the jam Insert the tray
Open Door B
Clearing jam in Door B
Open Door C
Page
280‑281 paper jams
Troubleshooting 168
Page
283, 289 staple jams
Troubleshooting 170
Open Door F Remove the jam Close Door F
Lift Door H
Troubleshooting 171 Remove the jam Close Door H
Staple error
Page
28x paper jam
Page
Lift Door H Remove the jam Close Door H
Troubleshooting 175
Paper jams
Solving printing problems
Jobs do not print
Error message about reading USB drive appears
Job prints from the wrong tray or on the wrong paper
Confidential and other held jobs do not print
Job takes longer than expected to print
Tray linking does not work
Incorrect characters print
Large jobs do not collate
Unexpected page breaks occur
Solving option problems
Paper trays
Solving 2,000-sheet drawer problems
Memory card
Internal Solutions Port
Flash memory card
Hard disk with adapter
Paper frequently jams
Solving paper feed problems
Paper jam message remains after jam is cleared
That jammed does not reprint after you clear the jam
Isolating print quality problems
Solving print quality problems
Blank pages
Packing Material MAY be on the Toner Cartridge
Clipped images
Check the Paper Size Setting
Ghost images
Check the Guides
Check the Toner Darkness Setting
Troubleshooting 186
Gray background
Incorrect margins
Paper curl
Troubleshooting 187
Print irregularities
Paper has Absorbed Moisture DUE to High Humidity
Print is too dark
Check the DARKNESS, BRIGHTNESS, and Contrast Settings
Fuser MAY be Worn or Defective
Toner Cartridge MAY be Defective
Toner is LOW
Troubleshooting 189
Print is too light
Repeating defects
Troubleshooting 190
Skewed print
Ensure That the Fill Pattern is Correct
Check the Paper Type
Streaked horizontal lines
Toner Cartridge MAY be Defective or LOW on Toner
Toner is Smeared
Toner fog or background shading appears on
Streaked vertical lines
There is Toner in the Paper Path
Toner Cartridge is Defective
Check the Paper Texture Setting
Troubleshooting 193
Toner rubs off
Charge Rolls MAY be Defective
Toner specks
Troubleshooting 194
Transparency print quality is poor
Uneven print density
Contacting customer support
Troubleshooting 195
Tech Library
Mail
Edition notice
Product information
196
Product name W850 Machine type 4024 Models 110
197
Trademarks
198
Noise emission levels
199
Temperature information
Laser notice
Product power consumption
Power consumption
Laser advisory label
200
Industry Canada compliance statement
European Community EC directives conformity
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
CCC EMC notice Bsmi EMC notice
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
203
Taiwan NCC RF notice statement India emissions notice
Industry Canada Canada
204
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
205
Limited warranty service
Limited warranty
Lexmark International, Inc., Lexington, KY
206
207
Extent of limited warranty
Limitation of liability
208
Patent acknowledgment
Additional rights
Index 209
Numerics
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Index 215 XPS menu